My Managing Director is the only one in our organisation affected by this and its really beginning to be an issue now
Each time he tries to start a new email in Outlook 2003 to anybody who exists in his auto complete cache starting with a "B", Word forces Outlook to crash and I get the "Send", "Dont Send" box. I have used an .nk2 editor to prune some of the names down thinking that file size was doing it, the file is now 700k down from 1Mb. I have tried removing all the B's and manually recreating them all.
I've created him a new mail profile. Each time I get a working file, it eventually causes this issue to flare up and I have to copy a known good file in for him so he can continue working
I know that by simply deleting the file and letting him start from scratch would work but he still wants autocomplete to work as it is now.
Does anybody have a method of fixing this?