How can you prevent symantec antivirus server (or client) from scanning a speciffic file.

How can you prevent symantec antivirus server (or client) from scanning a speciffic file.  NOT a speciffic file extension, that's easy and clearly documented. For example I want symantec antivirus to scan .docx (in general) but when it sees: test1.docx  leave it alone.

Thanks guys!
voipccieAsked:
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JohnBusiness Consultant (Owner)Commented:
One the newer versions (and I am at a client installation now), it is under centralized exceptions.

Centralized Exceptions -> Configure Settings -> Add -> Security Risk Exception -> Risk, File, Folder or Extension. You can add a specific file here.   .... Thinkpads_User
voipccieAuthor Commented:
Intresting.. and leading me on the path.. thank you. Question what version are you using? I'm using ver 10.1 and in my Symantec System Center Console I see something similary but it only lets me add exceptions/catgories that are pre-defined. I'm wondering this is an older verison of the concept you are sugesting. If you could share your version that would be most helpful.

Thanks!
ZabagaRCommented:
I echo voipccie's message....I use 10.1.5 and you cannot specify a file. What version do you use?
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JohnBusiness Consultant (Owner)Commented:
I am using Symantec Endpoint Protection V11.6 latest V6 patch.

I would have used V10 along the road sometime, but I cannot remember that detail of setting. The current version allows me to set specific file exceptions and I use that facility (Symantec likes to treat Cain Password recovery (oxid.it) as a virus, so I must routinely exclude it from scanning.

... Thinkpads_User
voipccieAuthor Commented:
Thanks.. almost there. I got a hold of SEP v11 RU6 over the weekend and I now see what you are refering to...

 Final question.. do you have to include the path to the file everytime or can you just have it be the filename itself with no path? It will accept the entry without the path.. I just wonder if it will be effective without the path.

Thanks!
JohnBusiness Consultant (Owner)Commented:
That part is a bit picky. I use the browse window in the Centralized Exceptions to point to the File (or to the Folder as the case may be). Once you accept that, it will naturally include the whole path.

If you are including more than one file in one folder, it will generally allow you to select multiple files.

.... Thinkpads_User
jimmymcp02Commented:
use both the path and the file... trust me. i had a problem with just the file name
voipccieAuthor Commented:
What can  you do if you want to move the file around. Example copy it from a path on you D:\ to somewhere on your C:\ ?

Could you just exlcude the entire drive with the file ie)  C:\test1.docx & D:\test1.docx

The point is I will always know what the file name is, but I dont want to be limited to where I need to keep it.  in other words I dont want to always have to keep it in a particular path so its always excluded.

Thanks guys, .. were getting closer!
jimmymcp02Commented:
unless you need to add hundreds of exception i recommend to add both paths to your exception. if its a small file that can be recreated or its not critical then just add the exclusion for the file name if its something like a file that is needed by some sort of database i recommend adding the full path to be on the safe side.
JohnBusiness Consultant (Owner)Commented:
No, not as far as I know. You can only define one path/file at one time. So you need some logic to your files and keep both locations excluded.

Also, you should not have too make exceptions. Symantec allows most legiitmate things.

... Thinkpads_User
JohnBusiness Consultant (Owner)Commented:
voipccie - One way to approach this is to use a common folder in two different places. So you might have c:\somefiles and d:\somefiles.   Then exclude both c:\somefiles and d:\somefiles. Now you can move any files between these two folders with abandon. It just takes a logical approach to file and folder management.

... Thinkpads_User
JohnBusiness Consultant (Owner)Commented:
I have provided a good solution to this issue based on lengthy experience with Symantec.  ... Thinkpads_User

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voipccieAuthor Commented:
Sorry everyone. I have been very busy on multiple projects and I do want to be respectful of everyone's time. I think the ultimate answer is: What I want to do cant be done, and thats fine. There were some very good alternatives mentioned here and I think the best answer was split between thinkpads_user & jimmymcp02: as I will simply stage the two directories for exception where I may need to move the file back and forth.

Thank you everyone.

Regards

VoIPCCIE
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