I'm working on a Dell Inspiron 530S running Win-7.
The SATA DVD-RW works properly for all purposes except that it doesn't recognize or mount audio CDs. It will spin the CD for a while then nothing. In Explorer the DVD-RW doesn't show up as having media inserted. I can mount and access data and installation CDs and DVD movies mount and play properly with sound. The owners state that this feature worked until recently. However, they have no input as to what might have happened when it stopped working.
I looked in the auto play applet in Control Panel and audio CDs are set to automatically play in iTunes. I changed that setting to WMP and the CD still wouldn't mount.
I've also tried to update the driver. Window's response was that I had the newest/best driver already.