Microsoft Office applications randomly minimize

MwalkerFoc
MwalkerFoc used Ask the Experts™
on
I recently installed Windows 7 on a users machine.  Since then, he has had issues with Microsoft Office Word and Excel  randomly minimizing (not closing).  The user is working on a Dell Latitude D420.  Any ideas on how to stop this from happening?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
It should not happen, assuming version 2007 or later.

I would try an Office Repair first. In Office 2010 use Control Panel and change installation. In Office 2007, go first to the Trust Center and check (select) the option to download a file periodically and then run Repair from within an Office application.

Also, you may wish to try a full uninstall of Office, restart and full install (not Typical).
... Thinkpads_User
Aaron TomoskyDirector of Solutions Consulting

Commented:
Any non office apps doing this? Could be a gesture on the trackpad. Turn off flicks and gestures if they are on
Commented:
ask the user if the mouse pointer is at any particular position when thus happens...

Is it a desktop or laptop?
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Author

Commented:
The users' machine is a laptop, which is placed into a docking station every morning.  The mouse pad and pointing stick are disabled.  It was happening quite often (every five minutes) until I uninstalled a Bluetooth driver that seemed to be triggering some event logs.  Now he is using a corded mouse and a corded keyboard.  It maybe happens once or twice a day and only seems to occur with Microsoft Word and Excel.

Author

Commented:
I have also tried the Office Diagnostics tool which found nothing, but have not yet tried to "Repair" the installation.
Aaron TomoskyDirector of Solutions Consulting
Commented:
Wireless mouse in the laptop bag getting triggered?
Commented:
I think it's most likely something to do with the mouse being over another app icon in the dock; which will cause the other apps to disappear as if minimised; OR it could feasibly be that a function key is getting inadvertently pressed or is slightly stuck down causing the app to minimise.

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