Bootup Error Vista - \Boot\BCD 0xc0000098/No OS found on disk

Hello

An Acer laptop could not boot up Vista. It goes straight to Windows Boot Manager menu returning below error:

FIle: \Boot\BCD
Status: 0xc0000098
Info: The Windows Boot Configuration Data file does not contatin a valid os entry.

And once I boot my computer via Vista Recovery CD and choose Repair Computer, I cannot find drivers to load and if I click next and do startup repair. It shows No OS foudn on disk as an error.

Ths issue prior to this was "boot manager failed to find os loader" and the situation now seems worse after I tried playing around with the boot commands under command prompt.

I have done the chkdsk f/ c: twice and now no errors are found.

Any feedback on how to resolve this would be greatly appreciated.

P.S. I prefer not to go for option for Factory Default Setting via Recovery CD from Acer.

Thanks

W
LVL 1
weldonlamAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jackie ManIT ManagerCommented:
Do you still see the file and folder structure in command prompt of vista recovery console now?

If no, it is very likely that it cannot be fixed.

How many partitions do you have? Dual Boot?
0
John GriffithConsultantCommented:
Run HDD diags - start with Sea Tools for DOS - http://www.techsupportforum.com/2828431-post7.html
0
nobusCommented:
0
The Five Tenets of the Most Secure Backup

Data loss can hit a business in any number of ways. In reality, companies should expect to lose data at some point. The challenge is having a plan to recover from such an event.

Jackie ManIT ManagerCommented:
OR

Follow the approach below.

Reinstall Your Boot Loader Manually From the Windows DVD

Alternately, if it doesn’t automatically detect anything to fix, you’ll have to choose your own recovery options.  Click the bullet option on the top then click Next to use recovery tools to fix Windows.

Now, select Command Prompt from the available recovery tools.

In the command prompt window, enter the following to repair your boot loader:

    bootrec /rebuildbcd

After a few moments, it should detect your Windows installation and ask if you want to add it to the boot loader.  Enter Y to add it, then exit the command prompt and reboot your computer when you’re finished.

Source: http://www.howtogeek.com/howto/33433/restore-the-windows-boot-loader-after-an-ubuntu-update/
0
weldonlamAuthor Commented:
Hello jackieman

I went to your suggested link and follow approach "Reinstall Your Boot Loader Manually From the Windows DVD" which returns below msg:

Total identified Windows installations: 0

what shall I do now?

R

W
0
Jackie ManIT ManagerCommented:
Can you go to c drive?

i.e. c:\>

if you type dir in command prompt, what is the results?
0
weldonlamAuthor Commented:
i tried typing cd c:\, nothing returns

I typed dir under "X:\Sources" which is the boot drive, then a list of files showing up.
0
Jackie ManIT ManagerCommented:
or is the windows installed in another drive, say d: ?

if you have no idea, reboot the computer, enter BIOS, do you see the HDD listed inside?
0
weldonlamAuthor Commented:
Windows was definitely installed on C drive and I can see HDD listed, thanks. When I clicked load drivers I can see drive "Acer" (which was C drive) on the drop down list.
0
Jackie ManIT ManagerCommented:
i tried typing cd c:\, nothing returns <- incorrect, just type c: and press enter
0
Jackie ManIT ManagerCommented:
i.e. in X:\Sources>

type c:

and press enter

will lead you to c:\

then type dir

and press enter
0
weldonlamAuthor Commented:
Thanks! I now can see few files and  Windows is under one of the dirs.
0
Jackie ManIT ManagerCommented:
try to run

bootrec /rebuildbcd

while you are at c:\

If Bootrec.exe does not find any missing Windows installations, you must remove the BCD store, and then you must re-create it.Do this by typing the following commands.

   
   Bcdedit /export C:\BCD_Backup - press ENTER
   
   ren c:\boot\bcd bcd.old -  ENTER
   
   Bootrec /rebuildbcd -  ENTER

Source: http://www.briteccomputers.co.uk/forum/windows-7-support/boot-bcd-status-0xc0000098-error-on-start-up/
0
weldonlamAuthor Commented:
C:\>bcdedit/export C:\BCD_Backup
The operation completed successfully.

C:\>ren c:\boot\bcd bcd.old

C:\>Bootrec /rebuildbcd
Scanning all disks for Windows installation.
...
..Total identified Windows installations: 0
Operation completed sucessfully.

Still couldnt find it..
0
Jackie ManIT ManagerCommented:
Run two more commands

Bootrec /FixMbr

Bootrec /FixBoot
0
Jackie ManIT ManagerCommented:
reboot and see whether you can see the OS
0
weldonlamAuthor Commented:
when I reboot, it says Windows found problems and created something "longhorn" and save boot figure as bcd.bacokup.0001. Having said that, still no Windows found to select.

And when i do a search on directory of boot (C:\Boot). I now have three bcds  - BCD; BCD.Backup.0001; bcd.old
0
Jackie ManIT ManagerCommented:
try again to go to command prompt in vista recovery environment and run

Bootrec /rebuildbcd

you shall be able to detect an OS
0
weldonlamAuthor Commented:
still nothing sorry..

C:\>Bootrec /rebuildbcd
0
Jackie ManIT ManagerCommented:
Have you dual boot with your laptop?

If yes, try to run Drive:\boot\Bootsect.exe /NT60 All

If no, Boot from vista setup dvd again... select install instead of repair and it will detect your drive, select cancel and go back to the repair section, your OS will show up now -> if os is detected, select startup repairs.

Source: http://www.howtogeek.com/forum/topic/bootmgr-missing-but-recovery-shows-no-os
0
weldonlamAuthor Commented:
Acer does not come with OS installation disc unfortunately, hence cant follow your advise at the moment..
0
nobusCommented:
0
weldonlamAuthor Commented:
I do have the recovery disc, but not the installation one in order to give it a try to detect and load the driver under the console, thanks.
0
Jackie ManIT ManagerCommented:
You can try to use the windows 7 setup DVD in place of a vista for the cooment of #35318124.

The download links of windows 7 entreprise trial iso is in the link below.

http://technet.microsoft.com/en-us/evalcenter/cc442495.aspx?ITPID=sprblog

You need to sign on with your windows live account and fill in a form to download the trail.
0
nobusCommented:
did you run a diag on the drive?  that will show you the way to go...
0
weldonlamAuthor Commented:
Decided to reinstall Vista...
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
weldonlamAuthor Commented:
.
0
weldonlamAuthor Commented:
ok
0
nobusCommented:
and what i fthe disk is bad??
0
weldonlamAuthor Commented:
Decided to reinstall Vista...Tried all solutions stated above
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Disaster Recovery

From novice to tech pro — start learning today.