Is my RAM compatible with my motherboard, if not which is?

The motherboard is an Intel BOXDH55HC and RAM 2 x Crucial BL25664BN1337.  Thanks in advance.
LVL 1
1namylnAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Brian GeeCommented:
Yes, it is compatible.

<<
Crucial Ballistix 2GB 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model BL25664BN1337
>>
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148304&Tpk=BL25664BN1337

<<
Number of Memory Slots
    4×240pin
Memory Standard
    DDR3 1333/1066
Maximum Memory Supported
    16GB
>>
http://www.newegg.com/Product/Product.aspx?Item=N82E16813121396&cm_re=dH55HC-_-13-121-396-_-Product
0
1namylnAuthor Commented:
Can you tell me how it's supposed to to in the slots?  When I insert it it beeps. All items are new. Thank you.
0
1namylnAuthor Commented:
I've tried this memory in all different sorts of combinations to no avail.  It will start beeping three times immediately or I'll get the normal BIOS beep but still no video.  Brand new memory faulty?
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Brian GeeCommented:
Well, with that, I'd like to see if the video card might be the issue. Or is the display off, not working or not secured well to the slot.

Also, install this RAM in slots 1 and 2. Without seeing the manual to determine beep codes for this mobo, I'm guessing the 3 beeps has to do with an incorrect RAM configuration when you were testing with different slot combos. Just use slots 1 and 2, they are labeled so.
0
1namylnAuthor Commented:
I'm using the onboard video.  I've tried all different combinations to include just a single stick of memory (alternated both sticks) to no avail.  I'm testing new memory now and will repost after I've received it.
0
1namylnAuthor Commented:
I chatted with Intel about it and they said the memory is incompatible.

"the memory that you are using is not compatible with the processor specifications. Your current processor is designed to use memory at 1.5 and your memory is 1.65v."


0
Brian GeeCommented:
The mobo should've been able process using this particular RAM at no more than 1.5v (limit) as per mobo spec, but oh well, sounds like you have the solution you need now.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
1namylnAuthor Commented:
No solution yet.  I've tried two different memory's now.  One 1.6v and the other 1.5 and getting the same result.  Chatting with Intel now.  We'll see...
0
1namylnAuthor Commented:
Even though this motherboard has onboard video ports on the back of the PC, unless I use specific Intel CPU's these video ports will not work.  I've installed a PCI-E card to bypass this issue.  Thanks for your efforts.  

From Intel, "On these new motherboards, the video controller has been removed from the motherboard and now is integrated on some processors"
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Desktops

From novice to tech pro — start learning today.