Exchange/Outlook 2007: Out of Office assistant on a shared mailbox

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Hi, experts!

I have an SBS 2008, and I have created some shared mailboxes that are added to the users's own mailboxes. The users can access the folders and receive incoming mail and send outgoing mail from them without problems.
Is it possible to set up a rule that sends an auto-reply to the sender when he sends mail to the shared mailboxes?

Thanks!
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Infrastructure Engineer
Commented:
You will have to log into the mailbox directly (using the login ID and password assocuated with the mailbox in AD) to set a rule up on it, I advise doing this in OWA.

Author

Commented:
Hi, and thank you for your reply!

When I created the shared mailbox account, its associated user account was disabled by default. Should I enable the account, create the out-of-office reply and then re-disable the user, or should it remain enabled?
mat_sullivanInfrastructure Engineer

Commented:
You can enable it, make the change then disable it again.
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mat_sullivanInfrastructure Engineer

Commented:
If you want to grant a user the rights to create rules etc... for example, if there is a requirement to change the autoreply regularly, then you can permission the user with full access to the mailbox, then in ADUC, grant them the 'write presonal information' permission on the user object for the mailbox.

This would enable them to open the mailbox directly with Outlook using their logon credentials and set a rule.

If they wanted to open the mailbox in OWA separately then they would need to use the direct URL for the mailbox:

htpps://exchserver/OWA/mailboxsmtp.address@yourcompany.com (change as per your environment)

Using their login credentials then set the rule in OWA.

A bit fiddly, but it stops you having to go in and do it every time :)

Commented:
grant user full access to the shared mailbox.  user can then create a separate outlook profile to load up the shared mailbox.  from there, user can manage the shared mailbox's ooo and rules.  user just needs to toggle from his profile or the shared mailbox profile in outlook.

Author

Commented:
That did solve my problem, thanks a lot!

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