Excel Crash

Hi Guys,

I know Excel crashing is tricky to fully understand, however, I was wondering if anyone can interpret the following error details as obtained by the event viewer of the machine the crash happened on:

Event Viewer details:

Faulting application name: EXCEL.EXE, version: 12.0.6545.5000, time stamp: 0x4c654035
Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
Exception code: 0xc000000d
Fault offset: 0x00012640
Faulting process id: 0xbd4
Faulting application start time: 0x01cbeebec029be09
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
Report Id: 3b05093f-5ec2-11e0-b191-000ffed00275

- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1000

   [ Qualifiers]  0
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2011-04-04T13:48:33.000000000Z
 
   EventRecordID 6547
 
   Channel Application
 
   Computer #############
 
   Security
 

- EventData

   EXCEL.EXE
   12.0.6545.5000
   4c654035
   MSVCR80.dll
   8.0.50727.4927
   4a2752ff
   c000000d
   00012640
   bd4
   01cbeebec029be09
   C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
   C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
   3b05093f-5ec2-11e0-b191-000ffed00275


Any suggestions? I originally put it down to a memory fault but I have no grounds to base this on.

Thanks,
ouch_mybrain_Asked:
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RickCommented:
Faulty MSVCR80.dll.
Try upgrading or repaiting your Microsoft .Net Framework.
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ouch_mybrain_Author Commented:
How do I do that?
0
RickCommented:
Look in Add/Remove programs (for XP) or Programs and Features (for Vista/7).

If the latest version of Microsoft .Net Framework installed is lower than 4, then go to this website to download the latest version.

If it is 4, then select it and click "Repair".
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ouch_mybrain_Author Commented:
Thanks Rick, I will be trying this at some point this week and will let you know the outcome.
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ouch_mybrain_Author Commented:
I upgraded the .net version from 3.5 to 4, however I will not know if this immediately solves the problem as the error is intermittent.

Also not sure what actually changed on the computer after the installation, as I still saw .net framework 3.5 as a windows feature (screen shot 1), but also saw .net framework 4 as an installed program (screen shot 2). Before I installed .net 4, it was not entirely clear how to uninstall .net 3.5 so I just left it and installed .net 4 on top of it.

S
sq-2.jpg
sq-1.jpg
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ouch_mybrain_Author Commented:
Havent had any further problems, so call closed.
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