I have a client who has an old Outlook .pst file on their desktop that a previous tech left there.
The client wants to "open" that file in order to view older emails.
I'm afraid of opening Pandora's Box by letting him do that, or even trying to import mail from that file into his current working pst. I'm concerned about massive doubles and bloating his pst into a gigantic size.
Is there a best practice for this? Is it possible to control an import (if importing is what I should do), or is is feasible [wise] to just open up the old pst, deal with the email, then close that pst to go beck to normal?
XP Pro on a small domain network
OUtlook 2007, pst stored on local drive