Citrix Server Database errors "Summary database import" and "Server Metric Alerts"

I have a Citrix Server and have been getting two constant errors " Summary database import" and "Server metric alerts". In addition my Citrix Servers seem to be loosing conection to the Citrix Farm. I am very new to Citrix.
mimi6464Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

mimi6464Author Commented:
Also, I read one of the knowledge based articles that stated the following:

I've seen errors like this before and they were resolved by re-installing the hotfix rollup pack. You may need to do it on each of your servers, starting with the database connection server. You can also try re-creating the local host cache files - do the following commands in order

net stop imaservice
dsmaint recreatelhc
net start imaservice

Will these services interrup the users currently loged  on the Citrix Server ?
0
Robin CMSenior Security and Infrastructure EngineerCommented:
You certainly wouldn't want to (re)install a hotfix rollup with users logged on. As for stopping the IMA Service, I have a feeling you can, but personally I wouldn't. I don't consider it to be good practice to mess around with servers whilst users are working on them :-) (though I understand that sometimes you have to, the trick is knowing what's safe to fiddle with and what to leave until you've got the box to yourself! IMA for me falls into the former category)
0
mimi6464Author Commented:
What would you recommend?
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Robin CMSenior Security and Infrastructure EngineerCommented:
Do what you suggested in your second post, but get the users off first.
0
basrajCommented:
First of all restarting IMA service will not affect the existing users who are connected. But do this when there are less users. Because restarting IMA service may sometimes get hung in "starting" state. In such cases, you need to forcefully terminate using the command like task kill with /f.

Yes, you do get such import alerts if LHC is corrupt (assuming nothing is wrong with connections) and you can try recreating them.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
elchermansCommented:
Did you find the solution to this problem? please share!!! :)
0
mimi6464Author Commented:
Thank you I was able to resolved after I restarted the services :)
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Virtualization

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.