Converting Physical to Virtual using XenConvert

We have a Windows 2003 server SP2 that we want to do a P2V on. We are using Xenconvert 2.1.1 - we've also tried using the latest version of xenconvert and have the same problem. The Xenserver is running Xenserver 5.6 FP1 and it is up and running on the same subnet. When we run xenconvert on the server that we are trying to convert, it gets as far as initializing virtual disks and then it gives us the following error: Failed to read master boot record on disk. Our source is both partitions on our server we are trying to convert and our destination is Xenserver (IP of the xenserver) Our work area is set to an External USB 3.0 device. Our log output is pasted below. Any advise would be greatly appreciated.

____________________________________________________________
Monday, April 04, 2011 19:28:51
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
AutoDismountTimeoutAsMs: 60000
VhdPluginTimeoutAsMs: 600000
XvaChunkSize: 1000000000
VolumeDiscoveryTimeoutAsSeconds: 30
BN_PARAMETER_VolumeShadowCopyPollTimeAsMs: 0
Failed to query mount points. More data is available. (0x000000EA)
Volume \??\Volume{12431d61-c528-11df-a06e-806e6f6e6963} refers to Device \Device\HarddiskVolume1
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
____________________________________________________________
Monday, April 04, 2011 19:30:48
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
Physical to XenServer started at Monday, April 04, 2011 19:30:48
Remote host has version 0.1
Client has version 0.1
Read: Print: uuid ( RO)                : 0a5210b4-10f8-ec4d-7cb0-e0e829ff0404
          name-label ( RW):
    name-description ( RW):
              master ( RO): 386bc540-3fc2-46c7-9a02-c313f650ab2c
          default-SR ( RW): 02ae98ec-3be1-ce45-abaa-df6efa02dfde


Read: Command Exit 0
Workload name is schcitrix.
Source is C: D: (Data) .
Destination is E:\.
Physical to OVF Package started at Monday, April 04, 2011 19:30:48
Physical to VHD started at Monday, April 04, 2011 19:30:48
Dismounting VHD...
Failed to access VHD E:\schcitrix.vhd because of system error:  The system cannot find the file specified. (0x00000002)
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Failed to find device for VHD with Id 1564 because of system error:  Element not found. (0x00000490)
Using backup functions to copy files.
Physical to Disk started at Monday, April 04, 2011 19:30:49
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Source       Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.941
Destination  Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.942
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Initializing volumes...
Physical to Disk stopped at Monday, April 04, 2011 19:30:49
Dismounting VHD...
Physical to VHD stopped at Monday, April 04, 2011 19:30:49
Physical to OVF Package stopped at Monday, April 04, 2011 19:30:49
Physical to XenServer stopped at Monday, April 04, 2011 19:30:49
Failed to read master boot record from disk \\?\Volume{12431d61-c528-11df-a06e-806e6f6e6963}. The parameter is incorrect. (0x00000057)
____________________________________________________________
Monday, April 04, 2011 19:32:14
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
AutoDismountTimeoutAsMs: 60000
VhdPluginTimeoutAsMs: 600000
XvaChunkSize: 1000000000
VolumeDiscoveryTimeoutAsSeconds: 30
BN_PARAMETER_VolumeShadowCopyPollTimeAsMs: 0
Failed to query mount points. More data is available. (0x000000EA)
Volume \??\Volume{12431d61-c528-11df-a06e-806e6f6e6963} refers to Device \Device\HarddiskVolume1
SESSION_AUTHENTICATION_FAILED
User name or password is invalid.
SESSION_AUTHENTICATION_FAILED
User name or password is invalid.
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
____________________________________________________________
Monday, April 04, 2011 19:33:52
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
Physical to XenServer started at Monday, April 04, 2011 19:33:52
Remote host has version 0.1
Client has version 0.1
Read: Print: uuid ( RO)                : 0a5210b4-10f8-ec4d-7cb0-e0e829ff0404
          name-label ( RW):
    name-description ( RW):
              master ( RO): 386bc540-3fc2-46c7-9a02-c313f650ab2c
          default-SR ( RW): 02ae98ec-3be1-ce45-abaa-df6efa02dfde


Read: Command Exit 0
Workload name is schcitrix.
Source is C: D: (Data) .
Destination is E:\.
Physical to OVF Package started at Monday, April 04, 2011 19:33:52
Physical to VHD started at Monday, April 04, 2011 19:33:52
Dismounting VHD...
Failed to access VHD E:\schcitrix.vhd because of system error:  The system cannot find the file specified. (0x00000002)
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Failed to find device for VHD with Id 1564 because of system error:  Element not found. (0x00000490)
Using backup functions to copy files.
Physical to Disk started at Monday, April 04, 2011 19:33:52
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Source       Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.941
Destination  Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.942
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Initializing volumes...
Physical to Disk stopped at Monday, April 04, 2011 19:33:52
Dismounting VHD...
Physical to VHD stopped at Monday, April 04, 2011 19:33:53
Physical to OVF Package stopped at Monday, April 04, 2011 19:33:53
Physical to XenServer stopped at Monday, April 04, 2011 19:33:53
Failed to read master boot record from disk \\?\Volume{12431d61-c528-11df-a06e-806e6f6e6963}. The parameter is incorrect. (0x00000057)
____________________________________________________________
Monday, April 04, 2011 19:39:13
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
AutoDismountTimeoutAsMs: 60000
VhdPluginTimeoutAsMs: 600000
XvaChunkSize: 1000000000
VolumeDiscoveryTimeoutAsSeconds: 30
BN_PARAMETER_VolumeShadowCopyPollTimeAsMs: 0
Failed to query mount points. More data is available. (0x000000EA)
Volume \??\Volume{12431d61-c528-11df-a06e-806e6f6e6963} refers to Device \Device\HarddiskVolume1
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
____________________________________________________________
Monday, April 04, 2011 19:40:39
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
Physical to XenServer started at Monday, April 04, 2011 19:40:39
Remote host has version 0.1
Client has version 0.1
Read: Print: uuid ( RO)                : 0a5210b4-10f8-ec4d-7cb0-e0e829ff0404
          name-label ( RW):
    name-description ( RW):
              master ( RO): 386bc540-3fc2-46c7-9a02-c313f650ab2c
          default-SR ( RW): 02ae98ec-3be1-ce45-abaa-df6efa02dfde


Read: Command Exit 0
Workload name is schcitrix.
Source is C: D: (Data) .
Destination is E:\.
Physical to OVF Package started at Monday, April 04, 2011 19:40:39
Physical to VHD started at Monday, April 04, 2011 19:40:39
Dismounting VHD...
Failed to access VHD E:\schcitrix.vhd because of system error:  The system cannot find the file specified. (0x00000002)
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Failed to find device for VHD with Id 1564 because of system error:  Element not found. (0x00000490)
Using backup functions to copy files.
Physical to Disk started at Monday, April 04, 2011 19:40:40
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Source       Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.941
Destination  Used (GB)  Free (GB)  Capacity (GB)
C:              14.334     20.092         34.426
D:               4.792     35.149         39.942
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Initializing volumes...
Physical to Disk stopped at Monday, April 04, 2011 19:40:40
Dismounting VHD...
Physical to VHD stopped at Monday, April 04, 2011 19:40:40
Physical to OVF Package stopped at Monday, April 04, 2011 19:40:40
Physical to XenServer stopped at Monday, April 04, 2011 19:40:40
Failed to read master boot record from disk \\?\Volume{12431d61-c528-11df-a06e-806e6f6e6963}. The parameter is incorrect. (0x00000057)
____________________________________________________________
Monday, April 04, 2011 19:43:28
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
AutoDismountTimeoutAsMs: 60000
VhdPluginTimeoutAsMs: 600000
XvaChunkSize: 1000000000
VolumeDiscoveryTimeoutAsSeconds: 30
BN_PARAMETER_VolumeShadowCopyPollTimeAsMs: 0
Failed to query mount points. More data is available. (0x000000EA)
Volume \??\Volume{12431d61-c528-11df-a06e-806e6f6e6963} refers to Device \Device\HarddiskVolume1
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
____________________________________________________________
Monday, April 04, 2011 19:44:48
XenConvert 2.1.1.2199 Copyright (c) 2001-2009 Citrix Systems, Inc.
Microsoft Windows Server 2003 R2 (Suite=0x00000010) SP 2
Processor Architecture: x86
Number of processors: 2
Physical to XenServer started at Monday, April 04, 2011 19:44:48
Remote host has version 0.1
Client has version 0.1
Read: Print: uuid ( RO)                : 0a5210b4-10f8-ec4d-7cb0-e0e829ff0404
          name-label ( RW):
    name-description ( RW):
              master ( RO): 386bc540-3fc2-46c7-9a02-c313f650ab2c
          default-SR ( RW): 02ae98ec-3be1-ce45-abaa-df6efa02dfde


Read: Command Exit 0
Workload name is citrix.
Source is C: D: (Data) .
Destination is E:\.
Physical to OVF Package started at Monday, April 04, 2011 19:44:48
Physical to VHD started at Monday, April 04, 2011 19:44:48
Dismounting VHD...
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Failed to find device for VHD with Id 1564 because of system error:  Element not found. (0x00000490)
Using backup functions to copy files.
Physical to Disk started at Monday, April 04, 2011 19:44:49
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Source       Used (GB)  Free (GB)  Capacity (GB)
C:              14.333     20.092         34.426
D:               4.792     35.149         39.941
Destination  Used (GB)  Free (GB)  Capacity (GB)
C:              14.333     20.093         34.426
D:               4.792     35.149         39.942
Using PartitionOffsetBase 258048.
Detected Windows System Volume for partition 1.
Detected Windows Boot Volume for partition 1.
Total partition space is     79867468800 bytes.
Initializing volumes...
Physical to Disk stopped at Monday, April 04, 2011 19:44:49
Dismounting VHD...
Physical to VHD stopped at Monday, April 04, 2011 19:44:50
Physical to OVF Package stopped at Monday, April 04, 2011 19:44:50
Physical to XenServer stopped at Monday, April 04, 2011 19:44:50
Failed to read master boot record from disk \\?\Volume{12431d61-c528-11df-a06e-806e6f6e6963}. The parameter is incorrect. (0x00000057)
StarfishTechAsked:
Who is Participating?
 
Carl WebsterCommented:
What is the source server?  i.e. terminal server, sql server, file server...

Have you tried in safe mode with networking?
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StarfishTechAuthor Commented:
Sorry, please only pay attention to the bottom of the log file - the authentication errors were just out of frustration.
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StarfishTechAuthor Commented:
Yes, we did try safe mode with networking. It is running Citrix access essentials 2.5 - so technically it is a terminal server I guess you'd say. Besides citrix, it isn't running anything else like sql, exchange, etc.
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Carl WebsterCommented:
Usually that error means that something has access and has locked the device (like trying to delete a file that is in use in Windows).
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subhashchyCommented:
1. Run mountvol from a command shell. It will give you all the volume guid.
2. Find out who's guid is {12431d61-c528-11df-a06e-806e6f6e6963}
3. Now suppose it is volume E: it means the volume E: is in use and cannot be locked. try finding out what could be cause. May be you can use sysinternals process explorer or handle.exe to find handles on the volume.

It would have been more valuable if you mentioned some more Huge apps installed on the server like any AV or something else
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StarfishTechAuthor Commented:
We do have AVG Antivirus running on the server. Other than that, the only other thing running on that server is Citrix Access Fundamentals. We've tried in Safe Mode so none of these services were running.

Our E:\ drive is the external hard drive that we are pointing the workspace to. We've also attempted to point the workspace to a local partition and to a network drive.
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