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Are there messages still in Deleted Items? &nbsp;Deleted Items will count against the total size, but items in the Deleted Items retention period won't.
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Are there messages still in Deleted Items?  Deleted Items will count against the total size, but items in the Deleted Items retention period won't.

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did you empty the deleted items as well?
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nothing in deleted items. I think it's an issue with exchange retention<br />
as we use a NAS snapmanager and not tape backup i don't think it's showing as backed up, thus not clearing down 
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nothing in deleted items. I think it's an issue with exchange retention
as we use a NAS snapmanager and not tape backup i don't think it's showing as backed up, thus not clearing down

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pls refer <br />
<a href="https://www.experts-exchange.com/questions/26164554/Mailbox-size-not-decreasing-after-deleting-emails.html" rel="ugc">https://www.experts-exchange.com/questions/26164554/Mailbox-size-not-decreasing-after-deleting-emails.html</a>
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pls refer
https://www.experts-exchange.com/questions/26164554/Mailbox-size-not-decreasing-after-deleting-emails.html [https://www.experts-exchange.com/questions/26164554/Mailbox-size-not-decreasing-after-deleting-emails.html]

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Thanks for the points, much appreciated
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Mailbox size does not decrease after a user deletes emails or archives?
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Mailbox size does not decrease after a user deletes emails or archives?

Mailbox size does not decrease after user reduces emails

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.