One of my clients is having an ongoing problem that I was hoping someone can help me with. They have a Windows Small Business Server 2003 in a managed office/building and on some Monday mornings (only on Mondays, it does not occur during any other day of the week), the server is inaccessible; I cannot access it remotely, and users are not able to access anything server related.
I will eventually have to carry out a hard restart to get it working again, but because the client is at a remote location, we can’t see what’s happening on screen, and when we get back on the machine, there are no corresponding event logs. The issue reoccurred this Monday again, but with a slight variation: we were able to access the server remotely and carry out a soft reboot. I’ve gone through the event logs, and the only one was the following:
“Multiple domain controllers running Windows Server 2003 for Small Business Server have been detected on you domain”
I’ve talked to the person in charge of the broadband in the building, and they say that there is categorically no way another DC can access the network feed, they say that this must be occurring in my client’s unit itself, which I’m rather skeptical about.
I’m not sure where else I can go from here, but thought I’d post this here in the off-chance that someone may be able to help.
Thanks for your help.