As a subcontractor we have access to some application of our external employer via CSG / Web ICA Client: Citr!x Client Engine Version 18.104.22.16857
So I have no access at all to the Citr!x (belive Xen) server and do not know what version it is running!
We have 3 local printer here in our offices that we need to print to from the Citr!x session and we provided local IP addresses, printer name, model and current driver version in use to them.
They tell us now that we have to select the printer we want to print on the default printer in our local Os before logging into the Citr!x and if we want to change it in between, we have to log out of the Citr!x, select a different printer as default and re-log back into Citr!x and so on.
Having worked my self for Citr!x Dublin a few years ago i do not remember it being that awkward (back in the MetaFrame times!).
Does anybody have some advice / tipps to make our life easier - even it if invloes telleing them how to set it up properly. Ther must be a different way. Different forms are printed to differnent printers here and it is very time consuming to always have to log off and log back in!
Also often enough it happens that the people logging onto the Citr!x do not get any of the local printers mapped - just the "Microsoft Document Writer" is then shown. Could that be just an ICA Client problem which i can maybe fix my self?
Thanks so much in advance
Regards from Dublin