Remote Controlling a user via Terminal Servers
Morning all -
We have Terminal Servers, on Windows 2008 R2. Before upgrading to R2, I could right click on a users ID from the Terminal Servers Manger window, and choose 'remote control', thus I could see their session, and offer support...
But, with 2008, R2, we constantly get errors (two images attached here) mmcerror.png mmcerrortwo.png
I would appreciate it if anyone could shed some light on this issue. Thanks in advance
We have Terminal Servers, on Windows 2008 R2. Before upgrading to R2, I could right click on a users ID from the Terminal Servers Manger window, and choose 'remote control', thus I could see their session, and offer support...
But, with 2008, R2, we constantly get errors (two images attached here) mmcerror.png mmcerrortwo.png
I would appreciate it if anyone could shed some light on this issue. Thanks in advance
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Thanks for the help, and direction...
ASKER
Initially I didn't understand what you meant. But, just this afternoon, I was messing with it again, and figured out I had to manually choose a character from the drop down list, verses pressing a character (I normally use M, thus CTRL M) to exit the users session...