After inserting hyperlink into WI Logon page, the hyperlink adds this url onto the loca Web Interface url instead of redirecting

I'm hoping I can get some help here as the Citrix Forums are very slow and unresponsive. EE is the best resource.

I added a hyperlink to our Password Recovery site on the Web Interface 5.1 logon page per the following Knowledge Center article:

Editing the WebInterface.conf file was no problem, as the text and link show up as expected, but the clicking the link actually adds the hyperlink to the end of the Web Interface site instead of redirecting correctly.

For example:””

Has anyone seen this or know what is going on?

I cannot find anymore info on this specific problem.

Thank you!
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Carl WebsterCitrix Technology Professional - FellowCommented:
Change your link to what is on this page:

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
LeeTech_AdminAuthor Commented:
Perfect. Thank you!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.