Problem looks simple , address book is not updating once client is in cached mode. removing the cache mode resolves the issue but I guess that's even a temporary workaround. I feel OAB stopped being updated once we stopped old exchange 2003 services.
This is a 2010 enviornment ( transitioned from 2003) . 2003 server is still in the enviornment but its services are turned down.
everything is migrated to 2010 server , including OAB , public folders and most of the system folders. there is one system folder in 2003 that couldn't be replicated to new enviornment ( gives access denied error ) and is called " system configuration"
I see lots of related threads but none of them solved my issue . here is what I've checked:
- Accessing the address book URL from a web browser gives me "Forbidden error" .
- in IIS , OAB is not using SSL , internal url is http://server.local/OAB
- Default offline address book is migrated to 2010 server and web based is selected , it's updating public folders as well.
- Mail store is configured to use default OAB
Any thoughts ?