User cannot access network after reboot on iMac.

He had to reboot the computer and after the reboot the computer is not accessing our network via the Ethernet but only thru the wireless router.  As such, his voip phone isn’t working.

What's the problem?
LVL 17
Tiras25Asked:
Who is Participating?
 
strungCommented:
Does the ethernet connections show up in System Profiler (pull down the Apple menu to About this Mac and hit More Info)?

What are the ethernet settings in Network Preferences (can you provide us with a screen shot?)
0
 
Tiras25Author Commented:
Let me try to access IMac remotely.  Maybe I can figure that out.  I will report back shortly.  Thank you!!
0
 
Tiras25Author Commented:
The IP Phone was the problem.  Phone reboot solved the problem.   Weird!
0
 
Tiras25Author Commented:
Thanks!
0
 
strungCommented:
May have been an IP address conflict.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.