I'm having a problem with a newly installed computer. It needed to be an XP Professional PC because of various software packages that this office doesn't want to upgrade. I installed the software and drivers for the Ricoh Aficio MP-C3501 color multifunction printer and installed it as a network printer. Every time it prints we're getting and extra page with the following warning:
I tried changing the drivers from PCL6 to PCL5c. This didn't work. I've been looking at the printer settings, but in each case the default media is letter and in no way special. The computer this is replacing as well as all the others in the office all print without this problem. Does anyone have a clue as to what's wrong? Tomorrow when I go there I may try re-installing drivers from this list on the Ricoh site (I already tried the first two, but I'm wondering about the third "Universal" one. Any ideas?
Microsoft Windows XP
PCL 6 Driver
PCL 5c Driver
PCL6 Driver for Universal Print New!
PS Driver for Universal Print New!
(I left out the Twain driver.)