Unable to connect to a shared Windows XP USB printer from a Windows 7 computer

I'm Unable to connect to a shared Windows XP USB printer from a Windows 7 computer.

I have tried browsing to the remote computer using the \\computername\printername, have typed in \\computername in the run dialog, and have tried connecting to the printer through Active Directory (it has been shared this way).

I always get the error shown in the screenshot.

However I am unable to connect to this shared printer on the remote Windows XP computer. The remote Windows XP computer has its firewall disabled.

What can I do to fix this issue so that the Windows 7 computer can connect to the remote shared Windows XP HP P1006 printer?

All other users in the office (who all have Windows XP) are able to connect to this shared Windows XP printer and are able to print just fine.
Printer-connection-error.png
IT GuyNetwork EngineerAsked:
Who is Participating?
 
jmaggio322Commented:
go into your registry and navigate to the following key

HKLM\System\Current Control Set\Control\LSA
Then look for the key that says restrict anonymous access and set the value to 0

reboot the computer
0
 
AustinComputerLabsCommented:
Are you running 64 bit Win 7?
0
 
IT GuyNetwork EngineerAuthor Commented:
Windows 7, 64 bit
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
IT GuyNetwork EngineerAuthor Commented:
jmaggio322, Do I do this on the Windows 7 computer (which is trying to connect to the shared printer on the Windows XP computer) or do I perform this registry change on the Windows XP computer (which is sharing the HP Printer)?
0
 
jmaggio322Commented:
first of all check this on both computers and second of all if you are in a workgroup make sure that this computer is in the same workgroup
0
 
IT GuyNetwork EngineerAuthor Commented:
Both of these computers are added to the same Windows Server 2003 Active Directory domain.
0
 
jmaggio322Commented:
on the xp machine you need to make sure that you have shared out the 64 bit driver otherwise you wont be able to connect to the printer and use it on the 64 bit machine
0
 
jmaggio322Commented:
right click the printer select sharing click additional drivers check the x64 and specify the location of the driver  additional driver
0
 
Jackie ManCommented:
I do not think that you can add x64 Windows 7 driver in Windows XP.

Try the procedure below. You need to manually add the shared XP printer in Windows 7.

1. Download and extract the windows 7 x64 driver (ljP1000_P1500-HB-pnp-win64-en.exe) to a folder using WinRAR.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-55362-6&lc=en&dlc=en&cc=us&os=4063&product=3435684&sw_lang=

2. In Control Panel\Hardware and Sound\Devices and Printers, select Add a Local Printer.

3. Select Create a New port... in the port box select Local Port.

4. Under enter a port name, enter the UNC path of the printer (\\computername\printername)

5. Click Have disk to manually select the driver from the folder where you have extracted the driver. Sometimes drivers have support for multiple printers. Select the right printer that matches your model.

6. Provide the printer with a name and wait for the driver to install.

7. Print a test page to verify that the procedure worked. Click finish.

Source: http://clintboessen.blogspot.com/2009/11/connect-to-printer-error-windows-vista.html
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.