Unable to Open Hyperlinks in outlook

Hi Experts,

I am unable to open hyperlinks in outlook, can you please provide me the solutions to this problem.


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Usually this problem is associated with Internet Explorer more than outlook.  
If internet explorer is not your default web browser, try setting it as default.
If that doesnt work, try resetting your Internet Explorer settings.

Open up your Internet Options (avaliable in IE or from the control panel)
Under the programs tab you can set IE as default
Under the Advanced tab, you can reset IE settings.
Iain MacMillanIT Regional Manager - UKCommented:
do you see the links in underlined BLUE within your emails??  what message format is this, HTML, Rich Text or plain?  in some email setups, you need to hold down CTRL and click the link in the email for it to work.
Pranav_ITAuthor Commented:
Hi Experts,

The above 2 solutions did not work.

The error my friend receives is that uable to open the link please contact your system administrator.

I am the system administrator.

This happens to all the links that are pasted in the outlook.

If I open the Links in Outlook web acess I am able to do so.

Can you please provide the solution how can I enable this.

Thanks & Regards


Iain MacMillanIT Regional Manager - UKCommented:
ok try going to this site, and download the 14th link to re-associate HTM/HTML filetypes within the OS - yes the site is for XP mainly, but this will work on Win 7 too.

http://www.dougknox.com/xp/file_assoc.htm - 14th link

Alternatively, MS are also aware of this issue, usually caused by corrupt reg key after IE upgrade, fix is listed here:


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