Cannot send but can receive

Hi Experts,

I have two mailboxes configured in one client machine in his Outlook 2007  (His own maibox and company generic mailbox), it is configured that he can choose any profile when he start the outlook (prompt for a profile to be used).

our exchange server is 2007.

the problem is he can send and receive emails from his account normailly but if he uses the company account he can receive but cannot send, putting in mind that I configured the send as permission from the server and full control also.  

He gets undeliverble message please contact your administrator.

the mailbox qouta is fine and his Colleague can send and receive normally from the same company account.
BallackAsked:
Who is Participating?
 
MegaNuk3Commented:
Yes, if he has the user name and password for that mailbox he should be able to send/receive using that account.

Can you setup a new non cached Outlook profile for that mailbox and confirm that it is setup as an Exchange account and not a POP/IMAP one.
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waleedaCommented:
could you send the full body of the undeliverble message please to check
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MegaNuk3Commented:
How long ago did you set the 'Send As' permission? It can take up to 2 hours to take effect
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BallackAuthor Commented:
Waleeda, I'll get back to you coz the user is not in his desk at the moment.

Mega,
since two days ago, but I don't think it has to do with send As permission because he log in to the mailbox as anyuser, when he open the outlook it ask him which profile you want to use, and after he choose the company profile, it ask him for the password and he puts the password normally.
the "send as" permission is when you configure to mailboxes in one profile, but these are two different profiles.

am I right?

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MegaNuk3Commented:
If you gave him fullControl/FullMailbox Access then the user should be able to open the mailbox without a credentials prompt... Is Outlook set to prompt for credentials or basic auth or something?
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BallackAuthor Commented:
yes Mega it is.

but even if the full control is not configured from the server he will be able to send and receive emails normally if he has the password.

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BallackAuthor Commented:
problem solved thanks guys,

I deleted the NK2 file, removed the profile and added back again it worked perfectly.

Thanks
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MegaNuk3Commented:
Sorry, I can't let you close with 0 points...

I said to create a new profile in my comment:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_26936615.html#35331476

Since .Nk2 files are profile specific a new profile would have bypasses the need for the .NK2 file recreation
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BallackAuthor Commented:
little fuzzy
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BallackAuthor Commented:
you are right Mega, sorry i didn't get your solution clearly,

you deserve the points.

thanks
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MegaNuk3Commented:
Thanks for the points ;-)
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MegaNuk3Commented:
I'll try and be clearer in the future ;-)
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