Link to home
Start Free TrialLog in
Avatar of topgun0621
topgun0621

asked on

Help!!! will not print data

Recently added software into PC, data was also used on other computers with in the business.  All data was saved to a memory stick and then uploaded into my PC.  We put those records into MYdocuments folder.  FileMaker displays the data from MY Documentsand and all the records are there, but when printed only the lines are printed. NO DATA  Help please
Avatar of Will Loving
Will Loving
Flag of United States of America image

Two questions:

1) Are you printing using File -> Print, or are you using a scripted routine?
2) How many different printers have you tried printing to? Does it produce the same results on all printers?
3)  What does the layout look like?  Is it set up to print what you expect?
Avatar of topgun0621
topgun0621

ASKER

no script just print button, we search for a unique heat number and if the correct data comes up on report then we  just change who it ships to and PO number that type of information, if the heat number is new to the data base then  we type the new data for furture orders and save that entry.  All the old data is in my documents. This data was used on another PC, and I am now responsible for these reports.  That data was uploaded on my PC with a memory stick after I installed FileMaker 11.  Pulls up the form just fine with data where it is suppose to be, just does not include the data in the form when printed.  Only the lines are printed.
ASKER CERTIFIED SOLUTION
Avatar of challengeday
challengeday
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
still not understanding here is the file though, maybe that will help CERTSE.fp7
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Runs fine upfront on the computers with Windows XP,  My PC out on the floor in the QC office is Windows 7.  We just installed  a new HP Printer/Scanner right before we installed software.  I have tried uninstalling and re-installing as well, still blank pages??  The install is correct on the software for the printer as a Network from an outsource company did the installations.  I'm at a lost???
printer does work fine printing from every other application except FileMaker
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
yes current record is selected I will try the PDF format, thanks
it works with all the computers in the front offices using Windows XP operating system.  I run Windows 7 and believe this is the issue. Thanks for everyones input
Out of curiosity, what version of FM are you running?
what do you mean FM, not familar with that?
Sorry, I mean File Maker.