Sysmsgr.exe

Hi There,
What Sysmsgr.exe service is for?  it is slowing my system down.
I am using windows 7, Office 2003 & 2010
jaypatel2101Asked:
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John-Charles-HerzbergCommented:
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rpggamergirlCommented:
If you mean a sysmsgr.exe from OfficeCyberAlert, then it's legit.
https://www.aboutmypc.net/startup-items/sysmsgr.exe/


But if you mean the display name like below pointing to sysmsgr.exe? then it's a bad file.
[System Messenger Service] sysmsgr.exe

Rightclick on the file and look at the properties and see if it has a company name.
Where is the file located?
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JonveeCommented:
Instead of sysmsgr.exe did you perhaps mean sysmgr.exe ?
Assuming for the moment you did, here's information on sysmgr.exe :
http://www.file.net/process/sysmgr.exe.html

As stated, some Malware camouflage themselves as sysmgr.exe.   You could check to see if your file is located in c:\windows or the c:\windows\system32 folder.

Whichever file you meant, and just to be sure, have you tried scanning for Malware with Malwarebytes?
If no, try downloading & updating Malwarebytes anti-Malware, from here:
http://www.malwarebytes.org/mbam.php
Run in normal mode.

Tutorial, if required:
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html
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JonveeCommented:
Bye the way, welcome to Experts Exchange!

If you let us know whether any of the above comments helped, we can proceed from there ...  thanks.
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jaypatel2101Author Commented:
Hi rpggamergirl, It is sysmsgr.exe from OfficeCyberAlert. but the link you have provided got nothing on it
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jaypatel2101Author Commented:
hi Jonvee, thanks for help but its definitely sysmgr.exe, its sysmsgr.exe from OfficeCyberAlert
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rpggamergirlCommented:
Did you install that program? If you didn't install it then just uninstall it.


This was what's on that link I posted:

sysmsgr.exe Startup Item Info
1 Known Variation
Exe name: sysmsgr.exe

Program name: OfficeCyberAlert

Company: InfoWorks Technology Company

Description: No description is currently available for this item.

Known Variations
OfficeCyberAlert sysmsgr.exe InfoWorks Technology Company 1658880 3.03



Here's another one from threatExpert:
http://www.threatexpert.com/report.aspx?md5=ccadf5c2f569719dd005033da56323f9
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JonveeCommented:
Some additional information, found so far ...
sysmsgr.exe:
http://www.pc1news.com/virus/file-sysmsgr-exe-381437.html

Another option is to download & run Process Explorer v12.04 to see if running OfficeCyberAlert (and sysmsgr.exe) is causing high CPU usage.  It may well be:
http://technet.microsoft.com/en-gb/sysinternals/bb896653.aspx

Then select "view" > System Information
System Idle Process should be ~95 to 99%

If you're not familiar with Process Explorer you'll find useful instructions, with appropriate graphics, here:
http://ask-leo.com/how_do_i_find_out_what_program_is_using_all_my_cpu.html

If you uninstall OfficeCyberAlert and your computer is still slow, run Malwarebytes anyway.
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jaypatel2101Author Commented:
I have managed to uninstall. thanks
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rpggamergirlCommented:
That's great...

Thanks!
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