Stuart_Page
asked on
Files are repeatedly "Locked for editing by 'another user' "
Users in our HR department keep complaining that they receive an error almost every time they try to open an MS Office file (xls, xlsx, doc, docx, etc...).
I have verified the problem and I checked the usual suspects: no orphaned owner files, no open files are listed on the file server. I even reset user permissions for the file share (forced reinherit).
This occurs regardless of which file is opened, but only seems to happen on this one mapped share. Here's a sample screenshot of the error.
I have verified the problem and I checked the usual suspects: no orphaned owner files, no open files are listed on the file server. I even reset user permissions for the file share (forced reinherit).
This occurs regardless of which file is opened, but only seems to happen on this one mapped share. Here's a sample screenshot of the error.
Randy Downs
Maybe this will help - http://superuser.com/questions/30980/microsoft-office-document-is-locked-for-editing-by-another-user
ASKER
Number-1,
Thanks for the reply but that article refers to orphaned owner files, which I already mentioned that I checked for.
Thanks.
Thanks for the reply but that article refers to orphaned owner files, which I already mentioned that I checked for.
Thanks.
And you already made sure the files are not actually being used?
You can check from the file server's console in computer management > Shared Folders > open files
You can check from the file server's console in computer management > Shared Folders > open files
OK, these are not Sharepoint are they?
http://support.microsoft.com/kb/899709
http://support.microsoft.com/kb/899709
ASKER
Nope, not sharepoint. Users are just accessing files from a mapped file share (SMB).
Maybe this will help - http://support.microsoft.com/kb/814112
ASKER
This last KB doesn't seem to refer to the same problem.
It's similar but doesn't apply unless there is a Microsoft Windows 2000-based network share involved.-
File in use: Filename is locked for editing by username. Click 'Notify' to open a read-only copy of the document and receive notification when the document is no longer in use.
ASKER
My file server is 2008 R2 x64
ASKER
No luck with any of these suggestions.
I have the same problem and have yet to find solution
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ASKER
This was a very frustrating issue. I wasn't able to adequately troubleshoot the cause of the issue. Eventually, it became more important to come up with a resolution. Upgrading the workstations was the only option.