Ok here is one that’s got me puzzled.
I’m attempting to set up a Dell Precision 380 with Windows 7(64bit), Office 2010 and the Adobe Creative Suite.
On installing Windows it refused to activate via the internet – timed out – but activated by phone OK
Installed Office 2010 – that also refused to active via the internet – have not yet resorted to the tedious phone option.
Adobe creative suite installed and activated OK, downloaded and installed updates with no issues.
Windows gets and installs updates from Windows Updates OK.
However Windows Security Essentials can’t update
Error Code 0x80072ee – Internet connection timed out…..
Windows live essentials cannot install when it’s started from either windows update or from the live essentials web site. I get the splash screen ‘preparing to install’ and then it times out with ‘could not set up the installer. Error 0x8104000d: WaitforCatalog
This is a simple setup with the machine connected directly to a router, the router is providing DHCP. All IP settings are configured properly. The machine can access all other sites on the internet that I have tried including sites using HTTPS.
I have tried the following troubleshooting without any effect
1. Removed the NIC from device manager and rebooted so that it is re-detected
2. Run netsh winsock reset and rebooted
3. Changed the DNS from my ISPs DNS servers to OpenDNS and back again
4. Downloaded and installed a new NIC driver (Broadcom 57xx)
I just can’t fathom why I cannot activate, I cannot update security essentials or I cannot install the live essentials while I am able to do everything else.