Why won't Server 2008 R2 SP1 show as an available update for some of my servers?

Folks -

I've got a few servers that insist they don't need Server 2008 R2 SP1 even though they do.  I've got a WSUS implementation in my environment with the appropriate approvals and most of my servers are picking up the service pack just fine.  However, some of my Server 2008 R2 boxes insist they need no updates regardless of how many times I run the manual check via Control Panel.

If I inspect the WSUS console, it indicates that the machine does in fact need the SP1 update, however, on the client side, it doesn't seem to think so.

Has anyone run into issues with the detection logic of the Automatic Updates service with regards to Server 2008 R2 SP1?

Again, my WSUS implementation is setup properly.  Group memberships, approvals, etc. are all proper, and most of my servers are picking it up fine, but some insist they need no updates.  <sigh>
amendalaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

arnoldCommented:
Check the individual servers to make sure that this update was not hidden.
I.e. another admin may have had to apply an update and erroneously marked these updates such that they will not be offered in the future.
0
amendalaAuthor Commented:
There are no hidden updates on any of the servers that believe they don't need it.
0
DonNetwork AdministratorCommented:
If there is a pending reboot, a client will not query/install further updates until a reboot has taken place.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

arnoldCommented:
Do these server 2008 R2 in the correct client target to get the updates you approved or are they in a client target where you did not approve those updates.

i.e. you have unassigned computers and these 2008 R2 servers in this group.  When looking at the updates a server needs, it says that the updates are not approved.

Check c:\windows\windowsupdate.log to see what is going on on the server that might be preventing it from reporting/downloading the update.

Is your WSUS setup configured to download both types of updates, complete and express? Do not quote me, but It is possible that the update has to be an express package for windows 2008 R2.
0
amendalaAuthor Commented:
No.  No pending reboots.  Even after rebooting, same detection behavior: no updates needed.
0
DonNetwork AdministratorCommented:
Check the registry for

HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate.
 
Key value name: DoNotAllowSP
 value of 1 is blocked
0
amendalaAuthor Commented:
That value does not exist.
0
DonNetwork AdministratorCommented:
Please post the windowsupdate.log
0
amendalaAuthor Commented:
After discussing with a Premier engineer, he recommended that I disapprove and reapprove the update in an attempt to fix the problem.  When I did that, my servers picked up on the SP1 update being available after forcing another detection cycle.

Why I needed to do this is under investigation but this appears to be a WSUS-related problem.  So my issue is fixed by this.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
amendalaAuthor Commented:
Discovered solution on own.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2008

From novice to tech pro — start learning today.