Actuate Report Error 12113

We are running an Actuate report in our production environment.  The report contains upwards of 500 pages.  Before the report can finish building in Actuate, we receive the following error:  

12113 "Error occurred while getting the viewing infromation from the server"
Parameter1: Report generation failed.

Help!!
Feisty472Asked:
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ahenschCommented:
This may be a cache time-out issue. Increase the cache timeout interval on the System Administration .
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Feisty472Author Commented:
We no longer received the error after the new build.  I do not know what fixed the situation.
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