A client of mine has recently opened a Google Apps account to manage his domain email and would like to enable his Blackberry Torch to be used as a mobile mailbox. So far we've successfully changed his mail records to point to Google Apps and installed the Google software on his Blackberry. After installing the Google Apps application for Blackberry, he's getting notifications on his phone after around a 20 minute delay, if at all. Here are some questions about the service:
1. Is the 20 minute delay normal? Is there a specific way to set up the application to avoid this?
2. How can I set up the phone so that the Blackberry's built-in "Messages" feature allows him to see the mail? I saw an option to specify the POP3 account but not sure if this is a good idea because we just want him to be able to read the emails and reply, not take them off the Google Apps server.
3. Since Google Apps is new to me and I don't own a Blackberry, I would like to know if there are any cool features I might be missing out on. Your recommendations are welcome.
By the way, he doesn't have a BB Enterprise server or any such thing, he's an independent real estate developer.