We are in the process of rolling out Office 2010. The environment is primarily controlled via GPO’s. The Word start up folder and Excel start up folder is controlled in this way. Excel is working fine, the default Book.xltx is loading at start up and file new loads this as well. Word however does not load the template as specified in the start up location, double clicking on the template loads correctly and file new, MyTemplates, selecting the template runs correctly as well. Does anyone have any ideas?