Link to home
Start Free TrialLog in
Avatar of skenny10
skenny10Flag for Canada

asked on

DNS problems in Server 2003

My domain environment is no longer functioning. All of a sudden I could not access the Internet throughout our school network. Actually, web pages will open up, but after an extremely long period of time (maybe 5 minutes to load google.com). I Have two errors in DNS event log. First is The DNS server has encountered a critical error from the AD. Check that the AD is functioning properly. The second error is The DNS server was unable to complete directory service enumeration of zone cec.local. This DNS server is configured to use information obtained from AD for this zone and is unable to load the zone without it. Check that the AD is functioning properly and repeat enumeration of the zone.

I have two DNS servers  and both have existed for a couple of years. When I try to do an nslookup command from my workstation I get the following message: "Can't find server name for address 172.16.4.1 (my DNS server): non-existent domain
Default server: unknown
Address: 172.16.4.1

How can I go about fixing this problem?

Thanks so much for your help.
Avatar of Radhakrishnan
Radhakrishnan
Flag of India image

Make sure, from ISP side everything is fine and a reboot of the server can resolve the issue.
Avatar of skenny10

ASKER

ISP forwarder IP's are still the same. ISP says all is good.d  I have done a reboot and still same issue.
ASKER CERTIFIED SOLUTION
Avatar of Gump_000
Gump_000
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
This can help you identifying the problem:
http://support.microsoft.com/kb/842006/en-us
Also check the servers haven't had any major changes or issues (updates, disk space running out etc).
Do you use a proxy or the client computer have full access to the internet? Check from the proxy if there is a latency. And from the client run ipconfig /flushdns and then ping google.com, check how much time does it take for the name resolution. Also run tracert.

You can also try and change the DNS look up zones from Active Directory integrated to primary and then check if the error still occur.

For errors on the DC run the following commands:

dcdiag /v > dcdiag.txt  & dcdiag.txt

and

netdiag /v > netdiag.txt & netdiag.txt

Check if you see any errors or test failed.
It seems that Reverse Look Zone is missing on the server

1)Please Create Reverse Lookup Zone
2) Run ipconfig /flushdns
3) ipconfig /registerdns
4) Restart the DNS service

After completing above steps on the server please try nslookup again and letus know the results.

Note : Make sure Primary DNS address on the server is pointed to Server IP Address .
Thanks for your help