Link to home
Start Free TrialLog in
Avatar of philsimmons
philsimmonsFlag for United States of America

asked on

LaCie External USB Hard Drive

I am running a Windows 7 computer, and I have several external USB hard drives and thumb drives that I use for bouncing around other computers (both PC and MAC).  I recently got a "LaCie Rugged 1TB USB 2.0 external hard drive".  The drive comes with a handy biometric security, which makes me feel very comfortable when travelling (I lose things a lot).  But, for a reason I can't understand, accessing the drive (or synchronizing it with other drives is painfully slow).  I mean REALLY slow.  The identical sync job on ANY of my other drives run about the same amount of time, and this drive is approximately 8-10 times slower.  Before contacting LaCie to find out if there's a problem with the drive, I was wondering if you had any ideas to explain the problem ... or if there was a tool that I could use to actually MEASURE the read/write speed of the drive?

Thanks,

Phil
ASKER CERTIFIED SOLUTION
Avatar of maytrix
maytrix
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Aaron Tomosky
Aaron Tomosky
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of philsimmons

ASKER

Thanks for the replies, but I don't think we've uncovered the problem.

Maytrix,

I have two other encrypted drives, and while they are a bit slower to read and write (probably for the reason you suggest) it's nothing like what I'm experiencing here.  The same process that takes 20 minutes on my other drives is taking many hours on this one.

Aarontomosky,

I have had power problems in the past resulting in this type of issue, but this drive comes with two USB cords, the primary power/data cord and a supplemental power cord.  I've been using both, so I don't think it's a power iss.

Any other ideas?

Thanks,

Phil
LaCie seems to have determined that the disk or its cables are defective.  Thanks for your suggestions.