Moving windows that don't move

Ok, this is an odd one..  We have been using a program called MClient to connect remotely and view video cameras/DVR.  Simple enough program, works well..  Boss has a second monitor, when he logs in he opens this program and slides it over to his 2nd monitor.  So, he can leave cameras up and still have his monitor free for work.

Recently purchased a new DVR, which came with new software to connect.  This is called Q-See Multi-Client.  This program has no menu bar.  There is no "blue bar" to grab and move the window.  When you right click the icon in the taskbar, no options are displayed.  no restore, no minimize, and no move.  Tried XP, Vista and 7, same behavior.  

any ideas on how to get this program to move?  i was thinking there MIGHT be some type of "window holder" that will "contain" the QSee window and I can move that around?  (if that makes any sense).  Or any other options - short of contacting the developers and telling them they made a stupid design mistake.  (i'm assuming there is a reason, because when streaming 8 color cameras via internet, you don't want to slide them all over the screen causing issues - but there has to be some way to move them?)
jc8125Asked:
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xelousCommented:
You could try to access the hidden window controls with ALT+SPACE, this should bring the drop down menu into view of the top left "menu" which you usually have on all MS Windows based applications.

Though, I can't guarantee the application which you've got is using a real Windows Registered class for display... good luck!
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jc8125Author Commented:
thanks for the suggestion, but none of the keyboard shortcuts work either..  

at this point i'm thinking we'll just need to find a better remote connection software that is compatible with this dvr..  most of the software(s) that come with these dvrs have traditionally been pretty crummy, but never found one without basic windows functions..  



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xelousCommented:
I've just download v4.01 of this Q-See client thing, and I can't get it to accept an administrator password, let alone get it to move. lol.
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Casey WeaverNetwork EngineerCommented:
Did you try selecting the program in the taskbar, then holding down the windows key on the keyboard while using the arrow keys to move the windows. Left arrow would use half the left monitor left side, then as you hit the right arrow it would move to full screen left monitor, then right left monitor, then left right monitor, full screen right monitor, and finally right side right monitor. It's how I can get pesky programs to move that don't want to, or more importantly, snap programs to the inside halves of a multi-monitor setup.
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subhashchyCommented:
or you can try ultramon software. its made for multimonitors. when you install the program you will see a new tab in each installed softwares properites (file right click properties) where you can select which monitor this window should be.

You can try it for free
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FireW0lfCommented:
Not the answer to your question, but a potential workaround...

I assume the DVR's all have IP addresses and broadcast via rtp or rtsp? If so just use VLC (www.videolan.org) to view them... VLC allows multiple simultaneous instances
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jc8125Author Commented:
@Heymrdj - Hadn't tried that yet, but just did and no luck..  seems this program only has a custom "minimize" button, not the standard windows button..  other than that, unable to move whatsoever..  

@subhashchy - sounds like it might be a decent option, will download and give it a look..  the boss has a VERY minimal understanding of computers and gets easily frustrated - so i'll have to see if it's "kiddie-proof" enough for him.. :)

@FireWolf - will check that out as well..  i've downloaded a couple other viewers with mixed success..

I believe it's also an option to open the cameras with an IE plugin, but of course it doesn't play nicely with firefox which is our default browser.  

I'll let you know how the program(s) work out and assign some points accordingly (assuming no other solutions come along)..  
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FireW0lfCommented:
I use VLC for everything - connecting to streams, transcoding, rebroadcasting, and the best thing is it's completely free and run on Win32, Win64, *ix, etc
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xelousCommented:
Hello there chap, I forgot all about your problem, I've just thrown this together for you, you can give it a whirl... I wrote the application myself, if you don't trust it feel free to bin it (or to go Redgate.com and get their reflector to take it apart and look at the code inside)...

Anyway, alongside the exe is a settings.txt... set that to the full path of the program you want to run... then run the exe... if it works you should see your application plus "AppDock" in the system menu... drag and drop "AppDock" whereever you want your host app to be... double click... and the application should be moved to where AppDock sits.

I've tried this with "Notepad", "Chrome", "Internet Explorer", "World of Warcraft" and "Eve-online" all seem to work.

Here's the link to the file externally: http://rapidshare.com/files/457159831/AppDock.rar
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subhashchyCommented:
This program is amazing..

@jc8125, you might want to have a look to the attached CSV file..This is all it does on your system. This csv file contain all the registry and filesystem file/folders this exe accessed or tried to access. Does not look suspicious but i would say have a look yourself before you try..


Logfile.CSV
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xelousCommented:
I'll take that "amazing" with a huge slice of irony.... but doesn't "access" anything really, its just a .Net App, so the .Netframework goes all over the place (thanks to Redmond).

The app just starts a process (which is the app you've picked), then uses the "process.MainWindowHandle" to move the process around whenever you double click the AppDock form...

If anyone wants the code directly, I'll have it on my blog soon "http://megalomaniacbore.blogspot.com/".
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subhashchyCommented:
yeah i agree and know that  your app is not ACTUALLY doing all the stuffs that is mentioned in the log file..its a simple dot net app almost all such apps has to go through the reg keys folders.

However,  would you put a program developed by a stranger on your Boss's computer without knowing what it does ?

the log file was for the original poster supporting  you so he can trust this app.....u already knows what it does.
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xelousCommented:
would you put a program developed by a stranger on your Boss's computer without knowing what it does ?

Of course I would, because I've already made sure my boss has his hands taped into a pair of large kitchen cooking mittens and his on copious amounts of drugs so he's not in touch with reality :)
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jc8125Author Commented:
wanted to thank everyone - haven't forgotten about the question just need to get some time aside to test these solutions.. will post back later this week.
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xelousCommented:
Aww, but we're missing you now...
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jc8125Author Commented:
sheesh..  okay,

@FireWolf:  wasn't able to connect with VLN - dont see any options for username/password?  

@xelous: program looks promising for other uses, but seems a but too complicated for the boss..  while it does work, it takes a bit of playing around..  example, i usually have to flip back and forth several times between the appdock and multiclient windows, clicking appdock each time, until it "takes" the move..  then i have issues with the entire app window not being displayed within appdock, so we can't get to buttons that are necessary.    don't get me wrong, if it were my computer - i'd use it and be happy.. but i picture it giving him some fits..  

@subhashchy: haven't tried ultramon yet, might give it a shot today..  

in a related note i was able to connect to the dvr thru IE directly but when i slide the window over to the 2nd monitor, they all come up blank..  slide 'em back to original monitor, they reappear..  slide 'em back to 2nd monitor, they go grey..  very odd..  getting to the point where it might be simpler to just use an old pc to hook up to 2nd monitor and problem is solved..  

if ultramon works i'll post back and let everyone know, if not i''ll split points for effort after the weekend
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xelousCommented:
@jc8125 - If that program is too simple for your boss then this person, whom ever they are, should not be using a computer... and if a program like that "gives him some fits" then he needs to enter therapy.
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jc8125Author Commented:
@xelous - he is pretty terrible on computers..  however, when I use it for other programs, appdock works as expected.  when used with this progam, it does not.  here's a step-by-step of ME using the program:

open appdock, which opens MultiClient to full screen mode, covering everything including the appdock and taskbar/system tray.  now multi-client must be minimized to see anything (default program behavior, not appdocks fault)
click on appdock and move around, double-click, nothing happens.  go back to video, back to appdock.  doubleclick.  nothing happens.  move app dock around, double click again..  this time it works..  move app dock again, try again, nothing..
once it does fill the appdock window, it doesn't show the entire window contents and no horizontal scroll bars are available, so you can't get to the "exit" button in multi-client, forcing me to close it using task manager.  (which might be a side effect of the 2 monitors having different resolutions, but it's still a huge pain)

that, in my opinion, is too complicated of a solution for an end user with limited computer knowledge.  considering this will be done every morning, i see it leading to a lot of "it's not working" calls.  in any event, your efforts are appreciated.  as i said, if this were my PC, i'd use it and just deal with the "quirkyness".

still trying to get onto the computer to try ultramon, hoping for this afternoon.  if that doesn't work i'm gonna scrap the program and look for another solution.  shouldn't need to go thru this much just to move a window..


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xelousCommented:

Full screen


You are aware that this is the first time you have mentioned this program opens full screen mode... the only other mention was by "Heymrdi" on the 9th April 2011... and his comment was only a guess.

Try Monitor Order


If the screen is getting maximized and covered, and your boss wants to still work on the screen which is in front of him.

Then leave the program alone, go into the screen settings and move the monitors so that instead of sitting left to right (hit identify to see which monitor is which) they are sitting right to left... your boss will then have what he wants without having to lift a finger.

Alternative


Alternatively, get him a whole other computer to run this application within and sit it next to him.

He already has two screens, one of which is utterly covered, so get him another and put it under his desk and run this MultiClient on that.

VMWare


Alternatively, if you can't get him another computer, then run a virtual one, get VMWare Player (which is free) and create a virtual machine (of whatever OS you want, or even a copy of his actual PC with the VMWare Converted - also free) and run then you can open and close VMWare player with one click on one screen.

While your boss sees his actual machine on the other screen.

He can then just click and close the VMWare Player (which will suspend the virtual machine) and run it again the next day, resuming that suspended virtual machine quickly.

And I'm out...


And on those suggestions I'm off, snack your boss around the head with a chair.  I hate him.
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jc8125Author Commented:
sorry for delay, thanks again for everyone's efforts..  going to split points, although perhaps xelous should get extra points for the chair suggestion, as it seems a good one right about now..  :)..  None of the solutions seem to allow him to just move the window normally, so i'm just gonna throw another old box in his office and let that handle the dvr software..  

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