Microsoft Outlook has encountered a problem and needs to close

I bought Microsoft Office 2011 for Mac to connect to my Exchange 2010 server so that I could use Outlook to replace Entourage. I'm embarassed to say my email account is about 8 Gb and is taking forever to load into the newly installed Outlook. Unfortunately, every few minutes it crashes with the message:

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

Send/Don't Send

Using Mac OS X 10.5.8 on an Intel-based Mac Pro4,1 3Gb Ram

Am I asking too much?
JCarson_Asked:
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AustinComputerLabsCommented:
How are you loading the old email account into Outlook?
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JCarson_Author Commented:
It was on Entourage - trying to get Outlook 2011 running. It has loaded about 4,000 items so far but then gives the error. I stop and restart Outlook and it starts updating again, but after a few minutes, stops with the same error message.
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AustinComputerLabsCommented:
Are you using the method described here to migrate?

http://support.microsoft.com/kb/2413370
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JCarson_Author Commented:
No, I moved the mailbox from a 2003 exchange server to a 2010 server. All windows users are fine, but the mac is experiencing the described symptoms after the installation and setup (pointing to the new exchange server) of Office 2011.
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AustinComputerLabsCommented:
So the error occurs while the client (Outlook) is creating the cached copy .OST?

Does it work if you disable the cahed copy?

can they access all their mail through OWA?
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JCarson_Author Commented:
I will try to disable the cached copy (if I can figure out how to do that). Yes, the mail is accessible perfectly through owa.
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AustinComputerLabsCommented:
On the screen where you put in the server name and user name just below server name is a check box that says use cached exchange mode.
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JCarson_Author Commented:
I figured out what the problem was - our exchange servers are clustered and the exchange on the second machine had limits set on the mailbox whereas there were no limits set on the first machine. Removing the limits appeared to fix the problem.
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JCarson_Author Commented:
Go to MS Exchange Management Console, Select organization Configuration, Mailbox, right click on the first or second database, select Properties, then select the limits tab then clear the limits checkbox or increase them above the mailbox size. Make sure both databases match.
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