I have a TCP/IP attached Ricoh 3228C printer on a new Windows 7 workstation. As you can see in the attached image, the stapler function is unavailable. The "Information" box gives several conditions (neither 2 Tray Finisher nor Booklet Finisher is installed, Document Server is selected ... etc.).
The thing, is, this function is available on the XP workstations (also TCP/IP connected) and it staples just fine. The Information box appears to simply be generic since none of these conditions must be true or the XP couldn't staple either.
I've just downloaded and installed the latest 3228C driver from Ricoh, still no luck.
Does anyone have an idea how to fix this?