Table of Contents messing up in Word 2003 on Windows 7

I am trying to create a Table of Contents in a Word document. I have selected to create a TOC on Heading 1 style (see image). When I create the heading, it generates a lot of garbage which IS NOT Heading 1 sytle. For example, the text pointed to by the blue arrow is a paragraph by itself with style "Normal + justified". You can see lots of these in the image including "Each candidate ..." and "A final ..." etc.

I am using Word 2003 and Windows 7. This is a new installation and I beleive all Office and Windows updates have been applied.
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MarkAsked:
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GrahamSkanRetiredCommented:
It is often difficult to analyse problems from pictures. It is usually better to provide an actual sample. In this case the implied picture is not present either.
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MarkAuthor Commented:
Ah sorry! I forgot to attach. It's there now.

I can't really upload this document because it is confidential. It is also 102 pages long. I don't know if size has anything to do with it.
TOC.jpg
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jmdionCommented:
Chances are those paragraphs that shouldn't be in the TOC have had their Outline level set at Level 1, either by direct formatting or through a style. Paragraph Format dialog with Outline level
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GrahamSkanRetiredCommented:
Can you reproduce the problem with another document, or is it confined to the one document?

Have you tried deleting and recreating the TOC?

You could try copying the open document and pasting it to a new blank document to force Word to rebuild it.
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Paul SauvéRetiredCommented:
From what i see from your TOC.jpg image, as jmdion says, there are unwanted paragraphs in the document that are the same style as Level/Heading 1 or 2...

Find these paragraphs and change the style, then regenerate the TOC.
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MarkAuthor Commented:
I've removed the outline level from the TOC specification. That might do it, but having other problems. When trying to save Word crashed and lost the doc. Have to recover and try again. I'll also check for updates to Office and Windows 7 (even though I just updated these a week ago).

I'll get back with results.
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jmdionCommented:
If you have not done so already, try "Open and repair" on this document:  http://support.microsoft.com/kb/893672
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MarkAuthor Commented:
Sorry folks, I'm running into problems that keep me from moving forward. I've made a copy of this document to my desktop, unprotected the document, accepted changes ... all trying to get something clean to work with on this TOC thing.

I tried to save the document and got the "permission" error shown in the image. Any clue what this is? I'm trying to save it to my own desktop!
permissionError.jpg
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MarkAuthor Commented:
btw - when I subsequently quit Word w/o saving, the document disappeared entirely! Gone! Wassup with that?
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GrahamSkanRetiredCommented:
Here is a set of troubleshooting steps from Microsoft for general Word misoperating.

http://support.microsoft.com/kb/921541
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jmdionCommented:
From the image of the error your desktop is on a server named "MAIL".  Try saving the document to C:\Users\Public.  There should be no permission problem there.
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MarkAuthor Commented:
Sorry for the delay in response. Lot's of bigger emergencies got ahead in the queue.

jmdion: This "desktop" is a redirected folder in a Windows domain controlled by a SBS 2008 server. here are about a dozen other workstations in this office that don't seem to have a problem, though only two (including this one) are Windows 7. People often work on documents on their local workstations before copying them elsewhere. The advantage of saving them to the desktop is that it get synchronized (and hence backed up) on the SBS server. I think I'll open that question in the SBS area. Perhaps this is a core problem.
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jmdionCommented:
If saving the document to C:\Users\Public works then it is probably not a problem with Word.
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MarkAuthor Commented:
I continue to get odd little formatting issues. I probably should have mentioned this, but the original document started out being composed in Word 2007 and gets some editing done in Word 2003, then sent back to the author for more Word 2007ing, etc.

So, I think that Word version difference could be a factor in this issue. What I'm going to do is close this issue. I'll get a new version of Word to make sure everyone has the same version to work from. If the problem persists, I'll repose.

The tips on removing the outline level (jmdion 35359597) and fixing the style on unwanted entries (paulsauve 35362691) helped a lot and were generally useful. As to the losing the document problem, I think that more of a WIN7 / redirected folder thing, so if that continues I'll post in the Windows 7 group.
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