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Greetings.<br />
whenever i do in-line answers to recieved messages, i get my name printed in Bold Italics with Navy Blue Color. I've tried to look every where to change this but, unfortunately i was not successful in my search. Also, on of the users today came across a strange problem which added also extra load to our support team, the user whenever tried to do an in-line answer, he/she gets only symboles rather than proper letters and words!<br />
<br />
I highly apperciate if there is an answer to both of the problems above please.<br />
<br />
Best Regards.<br />
QI 
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Greetings.
whenever i do in-line answers to recieved messages, i get my name printed in Bold Italics with Navy Blue Color. I've tried to look every where to change this but, unfortunately i was not successful in my search. Also, on of the users today came across a strange problem which added also extra load to our support team, the user whenever tried to do an in-line answer, he/she gets only symboles rather than proper letters and words!

I highly apperciate if there is an answer to both of the problems above please.

Best Regards.
QI 

Changing Fonts By Default When Doing In-Line Answers in MS Outlook2010

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.