Exchange 2007: Messages are being sent to a deleted user.
One of our staff left (a P.A. with access rights to the M.D.'s mail) and has had their domain account and mailbox removed. The problem is that when anybody sends a meeting invite (E-Mails to the MD don't return an NDR) to the MD, the ex member of staff gets copied in and the sender gets a failure as they no longer have an account. The MD still gets their meeting invite, but it's just a bit annoying.
Just to clarify, we have a room mailbox, so the organiser sends the invite to the board room and MD and gets an NDR from the ex member of staff. After I deleted the users mailbox, I have setup their E-Mail address in the MD's aliases, so it's still valid on the Domain.
I have checked the Delivery Options, Forwarding (MD is NOT forwarding to anybody), Send As and Manage Full Access permissions and the ex member of staff does not appear in there, so why is the system trying to notify them still?
Here's a failure report:
Delivery has failed to these recipients or distribution lists:
Ex Staff Members Name
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: ourserver.our.domain.com
IMCEAEX-_O=FIRST+20ORGANIZ
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from ourserver.our.domain.com ([fe80::8dfa:4dc8:36a1:680
ourserver[Internal IP]) with mapi; Fri, 8 Apr 2011 16:50:33 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Anotherstaffmember<Another
To: Ex staff member
<IMCEAEX-_O=FIRST+20ORGANI
Date: Fri, 8 Apr 2011 16:50:33 +0100
Subject: Accepted: Meeting Request
Thread-Topic: Meeting Request
Thread-Index: Acv2BJcZv5CalacwRaeBmr+Vs5
Message-ID: <96B01F7459E83B46A50358B4E
Accept-Language: en-US, en-GB
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <96B01F7459E83B46A5035874E
acceptlanguage: en-US, en-GB
MIME-Version: 1.0
Thanks in advance guys.
Just to clarify, we have a room mailbox, so the organiser sends the invite to the board room and MD and gets an NDR from the ex member of staff. After I deleted the users mailbox, I have setup their E-Mail address in the MD's aliases, so it's still valid on the Domain.
I have checked the Delivery Options, Forwarding (MD is NOT forwarding to anybody), Send As and Manage Full Access permissions and the ex member of staff does not appear in there, so why is the system trying to notify them still?
Here's a failure report:
Delivery has failed to these recipients or distribution lists:
Ex Staff Members Name
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: ourserver.our.domain.com
IMCEAEX-_O=FIRST+20ORGANIZ
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from ourserver.our.domain.com ([fe80::8dfa:4dc8:36a1:680
ourserver[Internal IP]) with mapi; Fri, 8 Apr 2011 16:50:33 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Anotherstaffmember<Another
To: Ex staff member
<IMCEAEX-_O=FIRST+20ORGANI
Date: Fri, 8 Apr 2011 16:50:33 +0100
Subject: Accepted: Meeting Request
Thread-Topic: Meeting Request
Thread-Index: Acv2BJcZv5CalacwRaeBmr+Vs5
Message-ID: <96B01F7459E83B46A50358B4E
Accept-Language: en-US, en-GB
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <96B01F7459E83B46A5035874E
acceptlanguage: en-US, en-GB
MIME-Version: 1.0
Thanks in advance guys.
ASKER CERTIFIED SOLUTION
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nice answer mass2612 hadn't thought of delegates
ASKER
Is the Delegates option only available from the users local Outlook as they are out of the office! I checked mine and there are no entires.
This delegate would be setup on the MD's mailbox, granting the PA access.
ASKER
And this is only viewable from the local Outlook installation and not from the Exchange Console, correct?
Yeah you can't see if via the EMC. You would need to logon to the mailbox with permissions via Outlook to see it.
ASKER
The user in question is in today, so I'll try and post results.
ASKER
Thanks to all.
ASKER