kev-griggs
asked on
OWA stops working
We are experiencing problems with our owa access, we have had problems before but i think this is different.
owa stops working after a few days and rthe only way to bring it back is to restart the server, stopping and restart services does not do the trick.
I have tried the registry mod regarding the memory issue with iis but again made no difference.
When i try and connect as our certificate does not quite match i have to click continue to the website, and then i get Internet explorer cannot display the webpage.
Nodoby has used this for ages but i have just been asked if we can go to iPhones and i assume we would need owa working.
We have SBS 2003 and exchange 2003 all up to date.
owa stops working after a few days and rthe only way to bring it back is to restart the server, stopping and restart services does not do the trick.
I have tried the registry mod regarding the memory issue with iis but again made no difference.
When i try and connect as our certificate does not quite match i have to click continue to the website, and then i get Internet explorer cannot display the webpage.
Nodoby has used this for ages but i have just been asked if we can go to iPhones and i assume we would need owa working.
We have SBS 2003 and exchange 2003 all up to date.
I think its certificate has expired
Right Click Default Web Site, Properties, Directory Security tab, View Certificate. Does it have valid dates?
Try replacing the current certificate
Right Click Default Web Site, Properties, Directory Security tab, View Certificate. Does it have valid dates?
Try replacing the current certificate
ASKER
Linger
the cert has not expired and as far as i know no changes,
I checked the cert and it states "you have a private key that corresponds to this certificate.
As for the AV, i have checked the activity reports and cannot see anything being blocked, also paused the AV and tried again, still not able to connect.
Turning off formed based authentication solved my probkem before, but i turned on and off and it made no difference, when i tried to connect with it on i was presented with the username and password box but same error after entering login details.
the cert has not expired and as far as i know no changes,
I checked the cert and it states "you have a private key that corresponds to this certificate.
As for the AV, i have checked the activity reports and cannot see anything being blocked, also paused the AV and tried again, still not able to connect.
Turning off formed based authentication solved my probkem before, but i turned on and off and it made no difference, when i tried to connect with it on i was presented with the username and password box but same error after entering login details.
ASKER
Ahmed786
The cert is valid to 10/03/12,
The cert is valid to 10/03/12,
Try replacing the current certifcate, it might resolve the issue.
If the above reinstallation of certificate doesn't resolves that try below Article and use any one of the method to recreate IIS Virtual Directories.
http://support.microsoft.com/?id=883380
I think Method 1 would be good.
Pls post the outcome.
http://support.microsoft.com/?id=883380
I think Method 1 would be good.
Pls post the outcome.
ASKER
I will try as suggested, just a point, if i turn SSL off it works, does thatpoint to anything specific?
ASKER
I recreated the certificate and installed, but still no change
ASKER CERTIFIED SOLUTION
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ASKER
I deleted the virtual directories and re created as suggested in the link, i have also rebooted the server and at the moment it works, but it did before when i rebooted, i will leave it a few hours and try again, however when i did connect before without the ssl i did not realise all the icons were missing and it just sat there saying Loading......... Now the screen is as it shoudl be, so fingers crossed
When i veiw the certificate it says "You have a private key that corresponds to this certificate", i assume thats ok.
Will advise later if its still working.
Thanks
When i veiw the certificate it says "You have a private key that corresponds to this certificate", i assume thats ok.
Will advise later if its still working.
Thanks
Ok lets c
ASKER
Again worked for a few hours then stopped.
The only way we can keep it running is to disable forms, so far with forms diabaled it has been up since Friday.
The only way we can keep it running is to disable forms, so far with forms diabaled it has been up since Friday.
ASKER
After months of trying different solutions in the end we purchased a cert and it all works fine now.
I've seen some issues with anti-virus software causing this; try disabling whatever you are using, and possibly uninstalling temporarily to see if it's still "trying to help while disabled".
Another idea, turning off Forms-Based Authentication fixed this for others - https://www.experts-exchange.com/questions/25478472/OWA-Internet-Explorer-cannot-display-the-webpage.html.