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javornelasFlag for United States of America

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Open .docx attachments in Outlook Web Access without saving to disk first

We have an Exchange Server 2003 environment with a FE/BE setup.

For many of our users, when they are using OWA and trying to open .docx attachments, they are prompted to save the file to disk and open it from there.  

Is there a way to open the .docx files directly from Outlook Web Access by simply clicking on the attachment without saving it to disk first?
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Amit
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demazter - Thank you very much for your suggestion!  I cannot restart the IIS services now as many of our users are using it.  I plan on doing this tonight and will report back and close this question and give you the points after testing it.

Much appreciated!
No problem :)
demazter - I got the OK to do this now and copied/pasted the file extension and content type from the following page:

http://blogs.msdn.com/b/dmahugh/archive/2006/08/08/692600.aspx

I ran IISRESET from the front end server and then tried to open a .docx file from OWA.  I am still getting the error:  To open this attachment, you must save it to your disk.  Right-click the link, and then click Save.

Do I need to make these changes on the back end server as well?
You shouldn't need to because they are Global Settings, you may need to restart IIS on the Back End server as well.
can you post a screenshot of the mime section where you added the new lines?
amitkulshrestha - Thank you for your suggestion.  However, the computers which are attempting to open the .docx files from OWA do have Office 2007.  Would I need to have the file format converter installed if I already have Office 2007?  The documents (.docx files) were created in Office 2007.
>>>Would I need to have the file format converter installed if I already have Office 2007

No, this is purely with the way in which OWA handles ths file extensions.
demazter - I ran the IISRESET from the back end server as well and still get the same message.  I am attaching the screen shot as you requested.

 User generated image User generated image
Sorry for embedding it twice.
No worries :)

That should have worked.

Might be worth a full restart.
Will do.  For clarification, just a restart of the front end server, correct?
for now, yes please.
Can you check under Global Settings on the Back End server and make sure those settings are in place.
demazter - I checked the Global Settings on the back end server and the settings are in place.

I also did a full reboot of the front end server and then logged into OWA to try and open a .docx file from it.  It is still asking me to save the file to disk first.
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I did not add in the . before the extensions.  I will go ahead and do that tonight and report back once I've tried that.  

Thanks!
demazter - I was unable to make the changes above last night.  I plan on doing this tonight and reporting back.
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