Slow response on Network Drive for Windows XP

Have a Windows XP SP3 on a Windows 2003SBS network.  This user ONLY has the issue of when they click on a network mapped folder that has some "size" to it meaning many subfolders and GB's worth of data the response is slow.  If she clicks on a network mapped drive folder that is smaller in nature and not many subfolders the response is normal/fast.  What settings could be tweaked to allow the speed to increase when she clicks on these folders that are large in Data Size and has many subfolders.  I have other XP users in the office that are NOT experiencing this issue -- only this 1 PC.
citechsolutionsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Michael DyerSenior Systems Support AnalystCommented:
You might look to see if this user has any shortcuts in 'My Network Places'.  These can make network browsing very slow.

If the 'My Network Places' folder contains a shortcut to a network share, then each refresh of the explorer window will attempt to read icon information from every file in the remote location, causing the system to slow to a crawl.

Removing all shortcuts from 'My Network Places' will return the system response to normal.

Every time you open a file via a UNC name, Windows XP will automatically add another shortcut to the 'My Network Places' folder - so the issue tends to get worse over time.

You can prevent the automatic addition of shortcuts by setting
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
NoRecentDocsNetHood = 1
0
Hutch_77Commented:
To me this sounds like an indexing issue.  you may try disabling any indexing software that is installed like Google or Windows indexing and see if this helps.
0
citechsolutionsAuthor Commented:
There was nothing in My Network Places.  I disabled Windows Search and it made no difference.  

the path pattern is like follows

s:\client files\abc
s:\client files\def
s:\cilent files\ghi   ***where this is the larger amt of data and subfolders

so if the user clicks on My Computer then s:\ then client files they can open abd and def just fine -- it is quick and responds.  when they click on ghi it pauses for about 5 seconds and once the folder highlights you can click and it will display the subfolders quickly.  If you hit the back -- there will be that same 5 second delay to get back a screen.  

Again -- this is only happening on this XP PC -- other XP PC's have normal response for this same folder.
0
citechsolutionsAuthor Commented:
none of the items above fixed.  Just reimaged PC
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
citechsolutionsAuthor Commented:
easier to just reimage
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.