I have a website that's been running since January of last year. Only until this year did a handful of people start having a problem logging in. They said that they enter in their user ID and Password and when they hit the submit button, the page just resets itself by clearing both fields and the user is not taken into the site.
Because this is only happening to a few people (out of over 100 users) and it never happened once last year, I am thinking that it is related to an IE8 compatibility issue. I have asked the people who have experienced this problem what browser version they are using, but no one responded except for one person who said they were using IE8. I installed IE8 and tested it, but could not repeat the problem. The affected people state that the problem is intermittent.
So, has anyone else experienced this issue? Is anyone aware of a compatibility fix for PHP (cookies) and/or SQL with IE8 in this case?
For testing purposes, I have set up a test id. Remember that the problem doesn't always happen, which makes it tricky. User ID: TestID Password: 12345