Outlook prompting for password on different profiles.

Hi There -

Just set up an SBS 2008 Standard edition server for a small office of 6.  They are sharing PC's and I have set up Outlook 2003 and 2007 with multiple Exchange 2007 profiles.  What is weird is that I check the box to save the password when logging in as a specific domain user but each time I close Outlook and reopen it as a different profile it prompts for the credentials again.  For example.  I have logged in as 'Sue' before and told it to save her credentials so that it will be easier for her to login next time, and then let's say Keri logs in with her profile next, when Sue logs in or Keri thet have to backspace the username and put in there password each time.

Hopefully I was specific enough.

Thanks in advance for you help.

Sincerely,

Mike Johnson
dataflownetworksAsked:
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brendanmeyerCommented:
Are these Outlook profiles?

What are you trying to achieve?
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dataflownetworksAuthor Commented:
Yes, these are Outlook profile.  Trying to acheive the ability to let three different users access there own mailboxes.  Everytime a different user logs in to there Outlook profile it prompts them everytime for their domain credentails regardless if you check save the password box.

Mike
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brendanmeyerCommented:
are they using separate computer profiles?
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dataflownetworksAuthor Commented:
No, they are all on the same user profile.
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brendanmeyerCommented:
try giving full access in the exchange console to the user account that is logged in on the computer?
is the computer on the domain?
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dataflownetworksAuthor Commented:
Yes, computer is on the domain.  You think it will hold the passwords this way?
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CNS_SupportCommented:
It sounds like you have one domain account and have configured Outlook to have three separate profiles.  If this is the case, it will ask you for user credentials because you are logged in as the domain user.
The quick fix to this is to give the currently logged on user permission to access the other two Outlook profile user's mailboxes (Done at the Exchange Management level)
Alternatively, you could just have the one profile in Outlook and then have the other mailboxes open in the folder list tree.
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brendanmeyerCommented:
well it shouldn't need the passwords if that user had full access to the mail boxes.
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dataflownetworksAuthor Commented:
CNS_Support - I did this prior on SBS 2003 running Exchange 2003 and this only started as an issue when I moved over to SBS 2008 running Exchange 2007.  If I use your advice on " give the currently logged on user permission to access the other two Outlook profile user's mailboxes (Done at the Exchange Management level)", will that just allow them to select the Outlook profile as before and no password?  As before all they did was simply select the Outlook profile and it logged them into their Exchange mailbox with out any change of username or re-entry of password.

BredanMeyer - Are you referencing CNS_Support on it not needing the passwords if that user has full access to the mailbox?

Thanks for your help.

Mike
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brendanmeyerCommented:
yes if the computer user account has full access to all the mailboxes
they should be able to open their outlook profile without needing a password.

eg:
Computer user: Reception

Mailbox 1: Jill
Mailbox 2: Jack
Mailbox 3: Jane

If you give full access permissions to the user Reception for Jill, Jack, and Jane
You wont need to type a password.

From Exchange Management Console
Under Recipient Config->Mailboxes
find each mailbox, right click manage full access permissions, and add the reception user.
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dataflownetworksAuthor Commented:
Thanks brendanmeyer.  Trying this and I will get right back to you to update this question.
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CNS_SupportCommented:
Yes bendan meyer was referencing me when he said that the user had full access to the mailbox.
He has just described what I had suggested.  If you needed clarification on how to give access at the Exchange level it is best to ask.  It is all too easy for us to asume that you know how to do certain tasks.  This will resolve your issue as we have used it in the past.
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