Oracle Hyperion and Active Directory accounts Issue

Hi Experts,

Need some urgent advise. Currently we are having an issue with Oracle Hyperion and Active Directory accounts whose domain is different from that of where Oracle Hyperion is hosted.

Oracle Hyperion is a web based ERP solution. It has been configured to make use of Active Directory authentication and is hosted in say Domain A. For active directory accounts in Domain A, Oracle Hyperion works well. However, when the active directory is in Domain B, we face a problem that we cannot access the homepage. Authentication was successful and we are also able to execute the functionalities like planning. The only problem is that it just can't seem to access the homepage.

What could be the issue or your suspicion of the problem? Any experts pls advise!

LVL 17
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

George K.Commented:
Have you considered using Micosoft trusted domain feature?

George K.Commented:
In order to link Windows domains there is also Hyperion remote authentication module.
It is avaialble at  Hyperion download center.

This is usefull for unix users to log in through Ms windows domain.
This is also to be used for users that belong to other Ms Windows domains - not trusted -than Hyperion installation  domain.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
NicksonKohAuthor Commented:
Hi George,

Thx for the input. Domains A and B are trusted domains.
Oracle just got back and fedback it was a Hyperion issue! Really thx.

NicksonKohAuthor Commented:
Was a Hyperion issue which Oracle support has help resolved.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Enterprise Software

From novice to tech pro — start learning today.