asked on

Groupwise email received as gibberish into Outlook

I have client who uses GW8 running on Suse, for some reason they have one or two customers who receive gibberish when they send emails to them. They are using Outlook, below is what they receive, curious what causes this

Thanks

------------------------------------------------------------------------------------

X-Mailer: Groupwise 6.0.3.Beta
Message-ID: <20110411T153533Z_341A00040003@seltechaero.com>
From: Calas<Chris@nocompany.com>
Subject: Re: Urgent request for quote
To: Chantal Blais<chantalb@nocompany.com>
Content-Type: multipart/alternative; boundary="____HZXTDSTNZYGOHXVCACDR____"

--____HZXTDSTNZYGOHXVCACDR____
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: base64

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--____HZXTDSTNZYGOHXVCACDR____
Content-Type: multipart/related; boundary="____LKTQRZFJYOVUEOJPAMEL____"

--____LKTQRZFJYOVUEOJPAMEL____
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--____LKTQRZFJYOVUEOJPAMEL____--

--____HZXTDSTNZYGOHXVCACDR____--

BWaring

You say GroupWise 8, but the header of the email says "X-Mailer: Groupwise 6.0.3.Beta"... check that the senders GW client is up to date...

Peterson50

ASKER

Server is using GW8, the client on this workstation is 6, but I have sent email to the person from a workstation with GW 8 and they receive the same email, I will try it again and see what happens.

SOLUTION

steveoskh

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ASKER CERTIFIED SOLUTION

steveoskh

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SOLUTION

BWaring

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BWaring

It should be ISO Default in most cases....

BWaring

After confirming that the GWIA is GW8, make sure that in ConsoleOne, GWIA, Properties on the SMTP/MIME tab, under Message Formatting, you have Default Message Encoding set to MIME.