Anti-Mhz
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Outlook 2007 - Sent Emails disappearing from Sent Items
The setup is Outlook 2007 running of PST files and Exchange. POP3 is the primary account, exchange is as a backup
Simultaneously 3 of the users on the domain have lost their Sent Items emails for the last 24 hours. Also a strange activity can be noticed when sending an email. An email would reach the receiver, yet i can visually see the item disappearing from the Sent Items folder. Any tips?
So far I tried
-restarting exchange server
- cleaning hard drive space on the server 2003 box hosting the exchange server (I have about 12GB left) of free space.
Simultaneously 3 of the users on the domain have lost their Sent Items emails for the last 24 hours. Also a strange activity can be noticed when sending an email. An email would reach the receiver, yet i can visually see the item disappearing from the Sent Items folder. Any tips?
So far I tried
-restarting exchange server
- cleaning hard drive space on the server 2003 box hosting the exchange server (I have about 12GB left) of free space.
ASKER
- Having checked Folder Size for Sent Items on 2 different computers, one has 50mb full and the other one has 62MB, this aint a folder limit issue. plus ive read that sent items folder should support up to 2GB by default
- ive deleted about 100mb of attachments from sent items folder, yet still new items disappear
- ive deleted about 100mb of attachments from sent items folder, yet still new items disappear
Did you try rebuilding the profile? Create a new profile and associate the PST file to the new account and see if the problem still occurs.
ASKER
why would it crash on +3 computers simulataneously thou?
Did anything happen to the server? It is strange that it's only happening to those handful of users. Give the following a try also on one of the stations to see if there is any difference:
One other thing I can think of is to run the inbox repair tool. See here for more information.
Right click on the "Sent Items" folder.Source
Select Properties
Change to the “Administration” tab
In the “Administration” tab the first setting called “Initial view on folder:” needs to be set to “Messages”
One other thing I can think of is to run the inbox repair tool. See here for more information.
ASKER CERTIFIED SOLUTION
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ASKER
still no solid solution (as in I cant tell my boss that it works and works for good)
has anyone experienced a problem like this one.
"Sent Emails disappearing from Sent Items""
has anyone experienced a problem like this one.
"Sent Emails disappearing from Sent Items""
ASKER
worked. best solution
ASKER
- Having searched Sent Items folder for the last 24 hours I've found "No items"
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