Activesync does not display email status information
Posted on 2011-04-18
We use Exchange 2010 SP1. One of our users has a problem with her email status information not being updated on her Outlook. In other words, she reads her emails on her device (iPhone 4), but the status of the emails remains unchanged on her Outlook (v. 2003). The status does not change even after we click on "Send/Receive" button.
By the way, other users with the same device do NOT have the same problem. And, the device updates her Gmail/AOL email status.