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Outlook selected printer error message

kg6lfz
kg6lfz asked
on
Medium Priority
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Last Modified: 2012-05-11
I have XP Pro Sp2 and I've been using Outlook 2007 for more than years.  Recently, I get errors from Outlook 2007 when I tried to print, saying "There is a problem with the selected printer.  You might need to reinstall this printer.  Try again or use a different printer."  However, if I open another Office product (ie. Word), I can print from the same printer.  

When I search EE, I found an exact problem (ID: 23947787), but its solution did not solve my problems.  Does anyone know how to resolve this issue?

Thank you very much in advance.  / hb
 
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Commented:
Possible Solutions:

1.  You may want to reinstall the printer drivers.  
2.  Check the the Add-ins for Outlook; start Outlook in safe mode (outlook /safe); if it prints fine; then one of you Add-In's is corrupted.
Top Expert 2011

Commented:
hi,
- this Microsoft hotfix is meant for Word and Outlook on  "There is a problem with the selected printer.  You might need to reinstall this printer.  Try again or use a different printer." issue. see if it works:
http://support.microsoft.com/default.aspx?scid=kb;en-us;959645&sd=rss&spid=11377

- also do you got this error message after installing MS KB2509470 update? uninstalling this KB seems to resolve the printing problem for others.

Author

Commented:
OP Zaharin - You are correct.  After installing the last MS Windows Updates, which included KB2509470, the problem started.  How do I uninstall KB2509470?  I looked at Control Panel - Add or Remove Programs, but I could not see KB2509470.  Would you advice me how to uninstall it?  Thank you very much.
Top Expert 2011
Commented:
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Top Expert 2011

Commented:
- sorry for the typo in (2:). its 'KB2509470'

Author

Commented:
After uninstalling KB2509470, no more error pops up.  It is working fine now.  Thank you very much.
Initially looked like it resolve our issue as well.  Same initial behavior that started with the installation of KB2509470.  Removing the KB seemed to have resolved the problem.  Following that, she installed another set of updates and the problem is back with the EXACT same behavior as before.  Thanks Microsoft.  

Don't have the list of KB's that went on last night...yet.
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