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folder redirection

Posted on 2011-04-18
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Last Modified: 2012-05-11
folder redirection in BB. What if it fails. How to repair?
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Question by:kunalclk
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Expert Comment

by:Jamie Gillespie
ID: 35420571
What application is being used to redirect the email? BES?
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Author Comment

by:kunalclk
ID: 35421461
I do not know someone asked me this question; however I  never did any such case in my BB troubleshooting of 5 years. I just need an idea. I activate accounts and troubleshoot also grant licence.
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Expert Comment

by:Jamie Gillespie
ID: 35426884
Do the phones go through the activation process OK? have you checked all of the BES services are running? Tested communication with BlackBerry servers? Have you spoke to mobile network providers?
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kunalclk earned 0 total points
ID: 35436834
jamie just to tell you that BB is a device that works mainly for emails. It's account has to be activated by BES to recive and send emails. BB is configured for exchange server. The server is Okay
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Author Comment

by:kunalclk
ID: 35941190
?????????????????????????????
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Author Closing Comment

by:kunalclk
ID: 36116703
Thanks
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