Great Plains Update - Server not Responding

Posted on 2011-04-18
Last Modified: 2012-05-11
I am installing Round 4 Tax of a GP update to our server.  In the middle of the update, the server stopped responding.  Can I end the task and start over?  ( the stopped response time has been over an hour).  
Question by:coffeeann

    Accepted Solution

    The update finished after 2 hours with Server Not Responding message.  

    Author Closing Comment

    Update concluded after 2 hours of non-responsivness
    LVL 18

    Expert Comment

    by:Steve Endow

    Glad it finally finished successfully--that is frustrating when GP database processes or updates appear to hang.  It can happen during an update, and during the creation of the test database or new company databases.

    For future reference, one thing that I do to make sure it hasn't quit completely is launch SQL Server Profiler and start a SQL trace on the server.  This will show me if the database is still getting requests and if the GP client is still active.


    Steve Endow
    Dynamics GP Certified Trainer
    Dynamics GP Certified Professional

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